Our Behavioral Health Operations Team is dedicated to making a profound impact in the lives of the clients and families we serve.
At Charlie Health, we prioritize compassion, empathy, and an unwavering commitment to supporting our clients and their families. As a member of our Behavioral Health Operations team, you’ll be immersed in an environment where your passion for helping others is not only valued but celebrated.
At the heart of this team lies a dedication to going above and beyond for our clients, ensuring they receive the personalized care and support they deserve. Your role within the Behavioral Health Operations team will involve navigating diverse populations with empathy and understanding, as you work to elevate the quality of our care and enhance access to our services each and every day.
Joining our team means becoming part of a community that is fiercely committed to making a real difference.
Nearly half of all Charlie Health clients have attempted suicide at least once in their lifetime.
Through completing our program, over90%of clients see improvements in their most severe mental health symptoms.*
Benefits built for you
As a mental health company, we’ve spent a lot of time thinking through how we can best support our employees’ lives both within and outside of work.
Take care of yourself—mind and body
- Comprehensive health, vision, and dental coverage
- One Medical membership
- Headspace subscription
- $1200 annual wellness stipend
Invest in your future
- Fertility and adoption support through Carrot
- 401(k) retirement planning with employer matching
Reset and recharge
- Generous PTO policy
- Paid parental and caregiver leave
- Annual company holidays
We are pleased to offer these benefits to full-time, exempt employees
Our values
Connection
Care deeply
We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
Inspire hope
We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
Congruence
Stay curious
We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.
Heed the evidence
Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.
Commitment
Act with urgency
We work as swiftly as possible. The mental health crisis is relentless, and so are we.
Don’t give up
Our clients don’t give up and neither do we. Persistence is our superpower.
Charlie Health might be for you if…
You’re passionate about making an impact on the national mental health crisis.
You approach work with curiosity and are motivated by a desire to learn.
You’re energized by hard problems and won’t stop until you solve them.
As a member of our Behavioral Health Operations Team at Charlie Health, you’ll be our client’s number-one advocate, embodying compassion, empathy, and trust in each interaction. You’ll forge connections, provide support, and instill hope for all clients and families in our care. Your unwavering dedication and empathetic approach will make a profound difference in their healing journeys.
Behavioral Health Operations Careers
Open roles at Charlie Health
Hear from the team
I’ve been given this amazing opportunity to work with some of the brightest and most dedicated colleagues.
So many people spend their lives searching for a career they enjoy that makes a positive impact on the world; I’ve found that here at Charlie Health. I’ve been given this amazing opportunity to work with some of the brightest and most dedicated colleagues alongside leaders who are as invested in my career as I am. It’s truly a recipe for growth and success.
I was searching for a company that was as dedicated to foundational quality of care as it was to innovating its delivery.
I love working at Charlie Health for its supportive team dynamic, commitment to mental health advocacy, and emphasis on personal growth. Before joining the team, I was searching for a company that was as dedicated to foundational quality of care as it was to innovating its delivery – I landed at Charlie Health because they’ve mastered and are committed to both. Since joining, the continued learning opportunities offered to me and my team have continued to fuel my passion for empowering young people on their mental health journeys.
I found my place at Charlie Health. From being a first-time manager to now leading a department, I’ve learned so much about myself and my coworkers.
With the support of leadership, I’ve taken my creative problem solving skills to the next level as we all work to support young people in need. We’re creating innovative solutions every day, and there’s only more to come.
Charlie Health allows me to apply my skills and creativity to solve everyday challenges.
Our closely bonded team and thriving culture make it exciting to come to work. Another reason I’m so passionate about the work we do to help young people stems from growing up in a challenging home. Back then, I wish I had someone to talk to about my feelings. At Charlie Health, I get the opportunity to help young people like me every day while I continue to grow professionally.
*Analysis based on self-reported outcomes data from 2023 clients who had severe anxiety or moderately severe to severe depression at intake, and improvements at discharge.