How Charlie Health works

Finding appropriate treatment can feel overwhelming. We’re here to guide you through the process.

Our evidence-based programs are personalized to fit your needs

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1. Contact Us

Our admissions team is available 24/7 to listen to your needs and answer your questions. Connect with us via phone or submit our form below detailing how we can best support you. We will reach out to you directly within 24 hours.

2. Clinical Consultation

After you learn more about our program, we'll schedule a clinical consultation to hear more about your specific needs, allowing us to build a personalized treatment plan that meets your goals.

3.  Therapeutic Assignment

Based on your clinical consultation, we will assign you a primary therapist who specializes in your treatment needs. They will support you throughout your time with Charlie Health, from admission to aftercare planning. You will also be matched into highly curated therapeutic groups with peers navigating similar challenges.

4. Holistic Treatment

We believe comprehensive treatment plans are essential for sustainable healing. You will be carefully placed in skills-based, experiential, and psychoeducational groups, in addition to attending weekly individual and family therapy sessions. This multi-pronged approach to treatment is what allows our clients to heal from the source, not just from the symptoms.

5.  Resolution

We want you to be prepared for sustainable healing from the start, which is why aftercare planning begins during admission. We work closely with individuals, families, and partners to ensure that our clients have the appropriate tools and resources to step down to lower levels of care and build healthy, fulfilling lives.

No one can recover alone. We’re ready to help.

Reaching out for help is the first step toward healing. We are available 24/7 to guide and support you throughout your journey. You are never alone.

Get help now

Why choose Charlie Health?

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Evidence-based Treatment

Our clinical model is backed by science. We use evidence-based practices, such as CBT and DBT Skills, to help teens and young adults recognize their maladaptive coping mechanisms and to introduce new, healthy skills.

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Accessible Solutions

Clients can access quality care all from the comfort and convenience of home through a HIPAA-compliant video platform. We offer flexible scheduling to accommodate work or school commitments, ensuring that treatment is accessible.

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Community Involvement

We believe in the power of community. We work with school counselors, primary care and mental health providers, hospitals, and community organizations to allow for easy care coordination and ample access to resources for you and your family.

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Customized Treatment

We are the first treatment provider to use the information collected at intake to match clients into groups with the most appropriate curriculum, peers, and therapists. Our proprietary algorithm ensures that each client's treatment program is tailored to fit their unique needs.

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Family Engagement

We are committed to providing the essential tools and support that parents and caregivers need to understand, empathize, and support their child in achieving sustainable healing. Our program is designed to bring families together through parent coaching, support groups, and family therapy.

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Clinical Communication

No one can recover alone. Our team works closely together to ensure that each client has a personalized and successful experience during treatment. We believe consistent communication with therapists, family members, and clients is key to staying on track.

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"I love working with adolescents and young adults because life can be unexpectedly challenging. Everyone deserves to have a little extra support along the way."

Ann Matino, LCSW
Clinical Director

Frequently Asked Questions

Can I use my insurance for Charlie Health services?

Yes! We work with major health plans, including Medicaid, to ensure that treatment is accessible and affordable. During the admissions process, we will collect your insurance information, run a verification of benefits, and discuss your financial obligations, if any, prior to enrolling in treatment.

How do I know if IOP is an appropriate treatment for me or my loved one?

We understand that navigating treatment options can be overwhelming. We are here to support you! Our admissions team is available 24/7 to listen to your needs and guide you through the most appropriate treatment options and how to get started.

What if I already work with a primary therapist for individual therapy who I like?

We are happy to work together with outside providers to coordinate care and to make sure that your therapist is up to date on your progress throughout IOP.

What if I am taking medications or need to meet with a psychiatrist?

Psychiatrists are available as needed for medication management, dependent on which state you are located in.

I am a provider looking to learn more about Charlie Health. How should I get in touch?

We are eager to connect and share our program with other providers and potential partners. You can give us a call or submit a form with your availability and we will reach out to you directly.

We’re here to
support you

Reaching out takes courage. We’re here to listen to your needs, answer your questions, and match you with an appropriate treatment plan.

Connect with mental health professionals today.
Call 1 (866) 491-5196

Get Help Now