How it works

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Charlie Health Shield

We treat high acuity mental health conditions with hyper-personalized care.

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Screenshots of Charlie Health's Care Center on mobile device
Screenshots of Charlie Health's Care Center on mobile device

Charlie Health 101

Personalized treatment plans

Our Clinical Intake Team assesses your specific needs and develops a unique treatment plan with sessions multiple times per week.

Multi-pronged approach

Our program combines curated groups, individual therapy, and family therapy, plus psychiatry* and medication management as needed.

More than once-weekly therapy

Clients attend group sessions, individual therapy, and family therapy for up to 9-12 treatment hours per week.

Comprehensive, personalized therapy from home.

How is our approach different?

Immediate availability

In-network with insurance

Personalized treatment

Virtual access

Flexible scheduling

FAQs for How it Works

See All FAQs

How do I know if IOP is an appropriate treatment for me or my loved one?

Our primary program offering—virtual Intensive Outpatient Programming (IOP)—is an appropriate level of care for those who need more than once-weekly therapy. Many of our clients have either recently discharged from a higher level of care (i.e., a residential treatment facility or inpatient program) or are seeking more support than traditional weekly talk therapy.

Can I use my insurance for Charlie Health services?

We accept most major insurance providers and Medicaid. Your copay could be as low as $0 per session!

Is virtual mental healthcare effective?

When people who are struggling with their mental health no longer have to drive back and forth to in-person therapy, it’s easier for them to fully participate in treatment. Virtual care also means personalized care, which is why our outcomes are well above industry averages.

What if I am taking medications or need to meet with a psychiatrist?

Psychiatrists and psychiatric nurse practitioners are available as needed for medication management. Psychiatry services are provided by psychiatrists and other clinicians employed by independently owned and operated professional practices and not by Charlie Health, Inc. or its subsidiaries.

I am a provider looking to learn more about Charlie Health. How should I get in touch?

We are eager to connect with other providers and potential partners. Our Outreach teams across the country are committed to connecting their communities with accessible, evidence-based, and compassionate mental healthcare. To make a referral, fill out our quick and simple form today.

Curated peer groups

Individual therapy

Family therapy

Wraparound care services

Medication management*

Psychiatric services*

In their words

“The group sessions helped me see that I’m not alone.”

Charlie Health was very beneficial to me. The group sessions helped me see that I’m not alone. Hearing others’ experiences and stories helped me talk about my own. My primary therapist was so helpful. She always had strategies for me to try, and a lot have worked.

– Tiya W., Charlie Health Alumni

Reach out to start your healing journey today

Fill out our form or call us directly to learn if Charlie Health is right for you or a loved one. We’re available 24/7.