How it Works

1. Get in Touch
Our admissions team is ready 24/7 to listen to your needs and answer your questions about our virtual Intensive Outpatient Program. Connect with us via phone or submit our form, and we’ll reach out shortly.

2. Share Your Story
After you learn more about our program, you'll meet with our clinical team to discuss your mental health history, needs, and goals. We'll also work with your insurance company to get you started as soon as possible. Your family's urgency is our priority.

3. Get Matched
We'll place you into groups with peers going through similar challenges, where you'll meet several times per week, every week. Working with therapists and groups who relate to your unique lived experiences is the key to sustainable healing.

4. Start Your Care Experience
In addition to personalized groups, you'll continue with weekly 1:1 therapy and family therapy to create a multi-pronged approach to care that helps you process the source of your struggles.

5. Continue the Connection
Long-term healing is the ultimate goal of our program. We want you to have the appropriate tools to continue to build a healthy and fulfilling life.
Ready to start healing?
Why Charlie Health
An evidence-based approach that’s proven to work
In several peer-reviewed studies, Charlie Health's virtual IOP was found to be an effective treatment option for many serious mental health diagnoses.
Always available, always accessible
Clients and families can access Charlie Health from the comfort and convenience of home with a variety of scheduling tracks. Plus, we partner with major commercial insurance providers and Medicaid where available to ensure that treatment is a right, not a privilege.
Hyper-customized care
We use intake data to create a customized treatment program and pair you with a peer group that can relate to your lived experiences.
Our evidence-based approaches to care
FAQs
How do I know if IOP is an appropriate treatment for me or my loved one?
Our primary program offering—virtual intensive outpatient care (IOP)—is an appropriate level of care for teens and young adults who need more than weekly therapeutic support. Many of our clients have either recently discharged from a higher level of care (i.e. a residential treatment facility or emergency department admission) or are seeking more support than traditional weekly talk therapy.
Can I use my insurance for Charlie Health services?
We accept major insurance providers and Medicaid. Your financial circumstances should never be a barrier to receiving care.
Is virtual mental healthcare effective?
Absolutely! When teens, young adults, and families no longer have to drive back and forth to in-person therapy, it's easier for them to fully participate in treatment. Virtual care also means personalized care, which is why our outcomes are well above industry averages.
What if I am taking medications or need to meet with a psychiatrist?
Psychiatrists are available as needed for medication management, dependent on which state you are located in, via an affiliated medical provider. Psychiatry services are provided by psychiatrists and other clinicians employed by independently owned and operated professional practices and not by Charlie Health, Inc. or its subsidiaries.
I am a provider looking to learn more about Charlie Health. How should I get in touch?
We are eager to connect and share our program with other providers and potential partners. Our Outreach teams across the country are committed to connecting their communities with accessible, evidence-based, and compassionate mental healthcare. To get in touch, learn more, or make a referral, please visit our general referral page.