Mother and daughter embracing

In their words

Charlie Health Shield

Reviews from Charlie Health clients and families

Everyone’s Charlie Health experience is as unique as they are. Read about their journeys below.

Read reviews from:

Teens

Young Adults

Parents

92%

of parents & caregivers would recommend Charlie Health

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Young Adult

“I’ve made lifelong connections.”

I’ve benefitted greatly from the structure and support at Charlie Health, and I am lucky to have been placed in the group I was in because I’ve made lifelong connections. All of the staff members have been great and understanding.

—Anonymous

Young Adult

“My primary therapist was amazing.”

“Charlie Health was a great experience. The groups provided a safe space for me to talk about my issues and they always set me up with people that were struggling with the same things as me, allowing us to develop a natural rapport. The group facilitators did a great job understanding our feelings and guiding us through the topics, clearing up any confusions we had, as well as being open to new ideas from our own experiences as well. At no time did I feel judged or pressured. My primary therapist was amazing; she was kind and smart, and she every week should would challenge me to see my mental health from a different perspective. She helped with a lot of methods to tackle my anxiety, and I will always remember the lessons and conversations we had. “

—Anonymous

Teen

“I am forever grateful.”

This program has changed me in so many different ways. I am forever grateful for all that I learned and all of the help I received during my time with Charlie Health.

—Mikyla

Young Adult

“Charlie Health is the primary reason I have been able to make positive changes in my life.”

I came into Charlie Health very sick and concerned with my future. After only a week, I was already using new skills I had learned, and connecting with my group members in healthy ways. I have never felt more supported than when I was in my group setting. Having an individual therapist on top of group also helped with my extra needs that I was unable to cover in group. Unlike some therapy, I am able to perform different skills to regulate my mental health. I am confident that Charlie Health is the primary reason I have been able to make positive changes in my life and continue living every day to its fullest.

—Sydney C.R.

Young Adult

“Thank you for helping me and thousands of others who are just like me.”

“I first heard about Charlie Health when my younger sister was going through a crisis. I was astonished to hear about a virtual IOP that was not only nationwide, but really putting in the work to get state healthcare approval as well. I figured if the program was quality, that it could have a tremendous impact on the lack of accessible mental health care in America. A few months later, I found myself in crisis, the lowest I had ever been. It felt like it was meant to be. The admissions team made me feel safe and cared for almost immediately. I can’t thank them enough. Through my time here, I have had countless things come up where my mental health could have taken a nosedive. But I have been able to stay out of crisis to the aid of my peers and their support. I can’t thank Charlie Health enough for the fantastic work that goes into putting everyone in relevant groups. I even met another person who has narcolepsy, a very rare sleep disorder. It was effortless to connect with my group mates. We always made sure to help each other up when someone was down, because we knew that it was just a matter of time before it was one of us. My assigned therapist has allowed me to turn my life around. I have never felt so seen and understood by a professional, I can tell she actually cares. I’m looking forward to continuing working with her moving forward. I can’t recommend Charlie Health enough. I even would love to work for their tech department because I believe in the product that much. Thank you for helping me and thousands of others who are just like me.”

—Kayla M.

Teen

“I’m more comfortable talking with my parents now.”

I have really bad anxiety, so when my parents found this place, it sounded like a really good program that could help me. It definitely was. They have helped me a lot with my anxiety and I’m more comfortable talking with my parents now.

—Kaylee C.

Young Adult

“Charlie Health made me feel like I wasn’t alone.”

I have struggled with more in my life than I think anyone ever should, and sometimes my story feels like a bad supervillain’s backstory, as opposed to mine. I have kept so many things hidden from people in my life for my whole life, and almost no one knows everything about me and my past. But the people at Charlie Health made me feel like I wasn’t alone. Both the staff and the other group members made me feel like I wasn’t an alien–I felt like I was human with them. This program is amazing, and we need to have more programs for mental health like this one. Amazing place, with amazing people all around.

—Gloria M.

Young Adult

“I have never encountered such involved and compassionate care.”

I joined Charlie Health after a failed attempt to seek help from a local Emergency Department. I felt worthless and hopeless, like my family and friends would be better off without me. But at Charlie Health, for the first time in my life, I was provided with the skills I need to not only combat these big feelings, but to challenge them and change the way I perceive myself and the world around me. Charlie Health introduced me to the term “C-PTSD” and the results of working through my complex trauma have been incredible. I’ve been in and out of therapy for 15 years, and I have never encountered such involved and compassionate care from a team of professionals. Thank you, CH & teams!

—Camila B.

Young Adult

“I can’t thank Charlie Health enough, I don’t wan’t to know where i’d be right now if I hadn’t taken that leap of faith.”

When I stared Charlie Health 3 months ago, I couldn’t leave my house. I couldn’t get my own groceries, or drive a car, I wasn’t able to bathe or take basic care of myself. My anxiety and depression left me feeling completely alone and hopeless.When I reached out to Charlie Health and was greeted by staff that showed me they cared, I saw a glimmer of hope that I’ve been clinging to ever since. It was difficult finding my footing in groups, but once I was sure it was a safe space and started becoming more vulnerable, that’s when the real breakthroughs started happening. Being able to talk to my peers in a judgment free environment allowed me to process the really heavy stuff I’ve bottled up for so many years. I’ve learned so much about myself in so little time, and the connections I’ve made are truly genuine. I can’t thank Charlie Health enough, I don’t wan’t to know where i’d be right now if I hadn’t taken that leap of faith.

—Haley T.

Teen

At first Charlie Health felt like a lot in one week, but I grew to like it because I learned about coping skills that I didn’t realize I had. I also feel like I found kids in group therapy who I could relate to. I realized over time in group that I wasn’t alone.

—Ashlyn

Teen

I was struggling with my body image and self-worth, but the therapists at Charlie Health helped me realize my worth and that I can always talk to someone If I am having problems.

—Madelyn

Young Adult

“I made connections with people who struggle with the same things as me.”

Charlie Health provided me with a place to stop and reflect on my life and mental health like I have never done before. I learned strategies and tools that work for me and I made connections with people who struggle with the same things as me. I would highly recommend their program.

—Samantha C.

Young Adult

When I joined Charlie Health, I was at a very low point. Charlie Health probably saved my life. The group experience was very impactful. It’s the common support and common ground that we all have. Even if we don’t all have the same traumas, we may have gone through something similar and have advice for each other. I think it’s a beautiful thing. After joining Charlie Health, I finally quit my job and started pursuing something I genuinely have a passion in.

—Destiny A.

Young Adult

“The group really gave me validation and helped encourage me.”

I came to Charlie Health via a referral from previous care. What I noticed in my past treatment is that there are people coming in for all sorts of different reasons. At Charlie Health, I was placed in a group that I was much more easily able to relate to. The group really gave me validation and helped encourage me to take the steps I needed for my mental health. Also in my previous treatment, I didn’t have individual therapy, so coming to Charlie Health, the combination of encouragement from group members and the trauma-processing in individual therapy helped me get to a much better point in my recovery journey.

—David T.

Young Adult

“The group sessions helped me see that I’m not alone.”

Charlie Health was very beneficial to me. The group sessions helped me see that I’m not alone. Hearing others’ experiences and stories helped me talk about my own. My primary therapist was so helpful. She always had strategies for me to try, and a lot have worked.

—Tiya W.

Teen

“I now have the resources and skills I need to leave my house.”

I have dealt with severe anxiety my whole life. It didn’t start affecting me until this past year when I developed agoraphobia, which led to me being fully home-bound. I was depressed that I was missing out on everyday teen things, and anxious every time I thought about leaving my home. It wasn’t until I started going to groups at Charlie Health that I started to gain the confidence to start exposure therapy and begin my recovery journey. In only 3 months of being at Charlie Health, I was able to go on a 7-hour car ride with my family. After Charlie Health, I now have the resources and skills I need to leave my house and feel comfortable to be a functioning member of society.

—Anonymous

Young Adult

“The best thing I could have done for my anxiety, depression, and my overall mental health.”

Joining Charlie Health was the best thing I could have done for my anxiety, depression, and my overall mental health. If you are on the fence about group therapy or Charlie Health’s program, I would hop off that fence right now and join!

—Anonymous

Teen

“I started to see a change in the way I think and the way I feel about myself.”

When I first started Charlie Health, I was at an all-time low. I didn’t love myself, and I didn’t see the point in living after being treated like nothing by my ex-girlfriend. After giving Charlie Health’s groups a try, I started to see a change in the way I think and the way I feel about myself. If it wasn’t for taking that risk and participating, I don’t know where I would be now.

—Anonymous

Young Adult

Charlie Health has helped me tremendously. I never thought I could have achieved the goals I did in this short period of time.

—Brittany

Young Adult

Groups became something I looked forward to. It was really helpful and gave me a safe space to talk about things I felt like I couldn’t talk about anywhere else.

—Anonymous

Young Adult

“I feel healed in my heart.”

Charlie Health saved my life from being filled with self-doubt and my worst impulsive thoughts. I found people who really got it and just wanted to see me thrive. People who helped me really understand in my body and mind that I wasn’t crazy but that I really survived abuse. I think this program and the staff and clients alongside me are some of the people I can confidently say I will always hold in the highest esteem. I will remember every moment of this experience because I truly believe that I met the most compassionate and loving people I will ever know. Thank you to you all, I feel healed in my heart.

—Orion

Young Adult

“They helped me learn new coping skills.”

Charlie Health has helped me during a time when I needed support and community. They helped me learn new coping skills and I met new friends who have empathy and mutual understanding.

—Holly

Young Adult

Charlie Health did a lot for me in terms of exposing me to people who have different experiences than me. I was shocked at how I, as a 20-year-old college student, was able to connect with a mother of 3, a doctor, and many other people who were in totally different places in their life than me. It was a rough ride but worth it.

—Annabelle

Teen

“It helped me feel like I was not alone in this world.”

I was very angry and depressed when I first came to Charlie Health, but with help/guidance/listening/reassurance, it helped me feel like I was not alone in this world. I got the help that I wanted and needed to get to change my mindset.

—Kairey

Young Adult

“You guys really made going to therapy easy for me.”

Charlie Health has been wonderful! You guys really made going to therapy easy for me. I needed that and so do many others! It was refreshing to find such ease and lack of barriers to receive care! And It is so nice to know that post-treatment, I can attend the alumni groups. This is wonderful work! You all are angles! Thank you to everyone at Charlie Health and those I got the opportunity to be in group with and befriend! Much peace and love to you all and to all whom are beginning this journey! I wish you all my best!:)

—Olivia

Young Adult

“Charlie Health truly saved my life.”

Charlie Health truly saved my life. I have made so much progress these past twelve weeks. I wouldn’t have been able to do it without being admitted into this IOP. Thank you everyone.

—Krista

Teen

“After my first group session, I left smiling.”

When I got to Charlie Health, I was in a place where I did not want to accept any more help. I was fresh out of the hospital and had seen my fair share of therapists and psychiatrists. I was put in Charlie Health by hospital staff because it was the one thing I was sort of open to. After my first group session, I left smiling. That was the first time I showed a genuine smile in 7 months. It wasn’t overnight or in one Zoom meeting that I felt better, but over the weeks in Charlie Health, I connected and shared with people in ways I had been very closed off to just weeks before. I loved my time here, and I looked forward to group every day. Even if I didn’t share, I still enjoyed it. I love Charlie Health and thank them for getting me out of place I never thought I could.

—Nia

Young Adult

“I connected with so many people after years of isolation.”

I was at the absolute end of my rope with no hope left. This program was the last chance I was gonna give my life. Being here has completely changed my view of myself. I’ve learned to love myself. Even when I was having a bad day, I always knew there was another meeting coming soon, so I stopped feeling hopeless the way I used to. I feel so much more able to deal with my problems, and being in groups made me realize that I’m not a fundamentally messed up person. I connected with so many people after years of isolation. I wish it could last forever, but the change you’ve made in me is permanent.

—Cassidy

Young Adult

“Charlie Health saved my life.”

Before Charlie Health, I was really struggling with my anxiety. Going to work, doing daily chores and activities, getting out of bed, and even taking care of my basic needs was too much and too difficult for me. My anxiety led to bouts of depression and mania that cycled rapidly and left me exhausted. My medication management was very poor, and my therapist told me, “Your problems are beyond my capabilities.” So, she suggested Charlie Health. I’m really glad I chose to call Charlie Health and participate in the program. I haven’t felt this good in months. I have a new lease on life and feel so happy and understood. My anxiety is at an all-time low, and my depression, while still fluctuating, is manageable. I can go to work now without feeling crippling anxiety, and I can function day-to-day in ways I never thought possible three months ago. Charlie Health saved my life. I’m so happy.

—Jessica

Young Adult

“My confidence and sense of self-worth have grown a TON.”

I have seen a lot of growth within myself, and the people around me have seen it too. Even people I’m not super close with, such as coworkers, have noticed that I am handling stressful situations a lot better than I have in the past. I have gained weight (positive), I have learned so many tools to self soothe. My suicidal ideation is next to nothing. When the thoughts do pop up, I am able to remind myself that that’s not truly what I want. My confidence and sense of self-worth have grown a TON. I am so happy with the care I got from Charlie Health 🙂

—Sydney

Young Adult

Charlie Health has helped me a lot with dealing with my mental health. I’ve been struggling in silence for years, but Charlie Health has helped me open up more and be there for myself so I can be there for others.

—Daniel

Young Adult

“Charlie Health has been life-changing for me.”

For those who want to better themselves and truly want to make a change, Charlie Health is the route. At first, I had my doubts, but I planned to engage as much as possible to make a positive change. After the first two weeks, I had already noticed a difference in my mood and the way that I process the things that are going on. Charlie Health was amazing. Group therapy and the one-on-one therapy sessions provided so many beneficial insights and opinions that allowed me to think from multiple perspectives. Charlie Health has been life-changing for me, and I hope that it can do the same for others.

—Nicholas

Parent

“My daughter was acting like herself again.”

I really didn’t know what to do for my daughter before Charlie Health. I’ve always felt I’ve been alone in this. I felt so helpless. Within the first week [of her starting Charlie Health], my daughter was acting like herself again. Charlie Health has given my daughter and me lifelong tools to navigate her anxiety and panic attacks. I’ve been blown away. I’m very impressed and very happy.

—Tasia C.

Young Adult

Charlie Health was a great program to be apart of. I am very satisfied with the care and support I received. After some very traumatic events, I had thoughts of harming myself and started Charlie Health. I am so happy to say I am no longer in that crisis and have gained many different skills to help me in times of hardship. I recommend Charlie Health to anyone who needs extra support and care.

—Krista

Teen

“Asking someone for help isn’t giving up…its refusing to give up.”

Charlie Health has helped me through most of my mental problems. You just have to give them a chance. They can help teach you how to cope with anything. For example, I learned that if you’re having a panic attack, you can use the tapping method. I learned that asking someone for help isn’t giving up…its refusing to give up. It may seem like you’re a bother, but in reality it only makes your health better instead of bottling it up inside. Don’t stop believing in yourself you. You can get through this 🙂

—Peyton

Young Adult

I am very grateful to go through this program. CH has helped me cope with issues that led to my depression and anxiety.

—Micah

Young Adult

“Charlie Health is intense but well worth it.”

I joined Charlie Health because I needed therapy after going through a divorce. I was struggling with depression, anxiety, and insomnia. I knew it was time to do something about it. Because of Charlie Health, I’ve been able to network with others and remain in contact with some of the people from my cohort who went through treatment with me. Charlie Health is intense but well worth it.

—Brian

Young Adult

When I started Charlie Health, I was drinking to cope and things were really bad. But with the help of my therapist, we slowly got to work on everything I was dealing with. I learned about self-care and how to work with my anxiety and depression so that I can take better care of my kids.

—Monice

Young Adult

“It has helped me tremendously as I heal.”

Charlie Health has been a very helpful and supportive environment. I really like how easy it is to get mental healthcare virtually and how they tailor your individual experience to your needs and your lived experiences. I would definitely recommend the program to others. It has helped me tremendously as I heal.

—Andrew

Teen

“Charlie Health has made a huge improvement in my life.”

I was really struggling with stuff at home before I joined Charlie Health. After about two groups, I got very comfortable with all the group facilitators. Charlie Health has made a huge improvement in my life, and I will forever thank them for that!

—Cailynn

Young Adult

“Charlie Health genuinely saved me.”

Charlie Health genuinely saved me. I met some of the best people in my life and made amazing connections. I hope every can get the same benefits that I received in this program.

—Tessa

Young Adult

“Being in my own space while talking about difficult things added to the safety.”

I was unsure about going into something virtual, but it was so helpful! I think that being in my own space while talking about difficult things added to the safety I felt. The facilitators/staff really truly care about the well-being of group members and are so supportive.

—Anonymous

Teen

“I’m now able to resist my urges to self-harm.”

For a long while, I’d been struggling with mental health issues, with suicidal thoughts and self-harm issues as a result of mental abuse. In January, there was a big incident where I tried to severely harm myself. I was put into Charlie Health, and it was a good experience for me. I’m now able to resist my urges to self-harm, and my family relationship have gotten better. The healing process is hard, but it gets easier by the month.

—Alice

Young Adult

“I wouldn’t have gotten out of that dark place.”

Charlie Health has changed my view on groups and their benefits to the healing/self discovery journey. I feel that I have learned so much from not only sharing my story but listening to others’ and providing feedback that I needed myself. I am leaving Charlie Health thinking and feeling more clear, balanced, and confident than when I came in and I’m so excited to continue down this path. Thank you Charlie Health and all who were a part of my journey. I wouldn’t have gotten out of that dark place without you!

—Kiana

Young Adult

“It has honestly been a lifesaver…I love it here.”

I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn’t find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.

—Jazmyn

Young Adult

“I thought I was never going to be better and then I was.”

Charlie Health made a huge difference. I thought I was never going to be better and then I was. It is easy and comfortable.

—Anonymous

Young Adult

“I made so many friends and memories along the way.”

Prior to Charlie Health, I had been hospitalized twice and had even been in an in-person IOP program. Even after the second hospitalization, I truly did not know if I would ever get my life back together. However, with the help of Charlie Health, I not only met my mental health goals, but I made so many friends and memories along the way. Memories that will last a lifetime. And that’s the beauty of Charlie Health. Everyone here is so kind, caring, and only wants your best interest. It’s one of the best experiences I’ve ever had. If you’re ever struggling with mental health, Charlie Health is the best place to go.

—Anonymous

Young Adult

“It was a great experience, I appreciate it.”

—Anonymous

Young Adult

“Charlie Health gave me a different perspective on my mental health.”

I learned about Charlie Health after going to the emergency room when I was feeling suicidal. The social worker there told me about the program, and it sounded like the best option because I figured something intensive would be good for me. My individual therapist at Charlie Health gave me a different perspective on my mental health and pointed out some coping skills that I already had. I also really liked the group aspect. Having other people around was very helpful. I learned a lot from their contributions.

—Anonymous

Teen

“It ended up being very comforting to hear other people’s stories.”

Before Charlie Health I was not in a very good relationship. It took a huge toll. I ended up having to go to the hospital, and that’s when Charlie Health was recommended to me. I’d never done group sessions, so I was really nervous, but it ended up being very comforting to hear other people’s stories. After treatment, I met up with my ex, and he said he wanted to get back together, but I told him I didn’t trust him in the way I needed for a relationship. I never expected to be able to stick up for myself, and it definitely showed how much I changed through Charlie Health.

—Victoria

Young Adult

“Charlie Health helped me feel again.”

I was numb to all emotions for nearly a decade, but Charlie Health helped me feel again. I learned that it’s okay to feel differently than what society might think.

—Brianna

Teen

“I’m now laughing and smiling and loving my life.”

When I came to Charlie Health, I was angry about all kinds of stuff. I didn’t laugh because of the anger. Working with Charlie Health, I’m now laughing and smiling and loving my life. I highly recommend them.

—Anonymous

Young Adult

“My mom said, ‘We have our Maddy back’.”

Charlie Health was very helpful for me. I was able to come off a lot of my medications that were causing my mental health crisis. My mood improved so drastically that my mom said, “We have our Maddy back.” I learned so many self-care skills that I didn’t even know before. My mom even learned a lot more about how I communicate and what I need. I have been able to communicate better with my medical team because Charlie Health has helped me be more open with them. I have been able to advocate for my needs better. For example, the care provider for my braces knows that I am more comfortable seeing him in my home and when I need to go into his office he schedules it at the end of the day so I do not get over stimulated. He allows enough time for my care in my home or in the office.

—Madeline

Young Adult

“I have never felt so happy with myself.”

I struggled very much with anxiety and panic disorder and depression. I was super nervous about joining Charlie Health but now that I have completed the program, I have never felt so happy with myself. I have been able to control my mental health and live my life.

—Anonymous

Young Adult

“This program saved my life.”

I came to CH with so much trauma and undiagnosed mental health issues. I couldn’t see how things could possibly get better for me, but Charlie Health gave me reason to keep going, to keep trying. This program saved my life.

—Elora

Young Adult

“My mental health has changed for the better.”

I went from having panic attacks several times a week without any coping skills to having panic attacks once a week or less with strategies to use. Before Charlie Health, no one was able to help me find any solutions to my extreme panic attacks. My mental health has changed for the better because of the services at Charlie Health.

—Julia

Teen

“I cannot say thank you enough to everyone at Charlie Health.”

I was struggling with so many different things, and my family was so hurt by my actions. I had to make a really big change, and Charlie Health was the most helpful resource. I cannot say thank you enough to everyone at Charlie Health

—Anonymous

Young Adult

“I had never met other people like me.”

Before Charlie Health, I had never met other people like me. Going through the program with people I could relate to for the first time in my life…it made me feel seen. My group validated my experience in a big way. The connection to a community and having the means to do that via Charlie Health- that’s meant everything to me in terms of my mental health journey

—Scarlet

Young Adult

I went from like rock bottom to the highest point I’d ever been at with Charlie Health. My experiences at Charlie Health definitley changed me and changed my perspective. I went into it thinking it would fix me, and I realized halfway through the program that nobody is going to fix me, there’s nothing to be fixed, I am just here to help myself and they are here to provide me with the resources to help myself. That felt eye-opening.

—Siobhan

Young Adult

“The skills that I learned saved my life.”

My depression started really young, when I was 4 or 5 years old. I’ve dealt with so much since then—childhood sexual trauma, an eating disorder and then substance abuse. I flunked out of school and went on medical leave to find treatment. Charlie Health was the first thing I found. It’s given me the emotional maturity to handle hard things and I’ve gotten more emotional regulation, which is something I wish I had my entire life. The skills that I learned saved my life—my stressors are still there but how I react is completely different. It feels so good to have agency over my emotions, that’s something I’ve never felt before.

—Demi

Comprehensive, personalized therapy from home.