Who We Serve
Our virtual IOP includes customized care plans combining individual therapy, supported groups, and family therapy sessions each week. We match you with care providers and peers who have experience with your mental health needs so you always feel like you’re in a safe space while you do the work.
The individuals we support with our virtual IOP program
Teens
Our care plans provide both community and connection from the comfort of home. Virtual care means accessing IOP wherever your safe space is.
Young Adults
We make it easy for you to navigate mental health challenges. With flexible schedules and virtual access, you can keep up with school, work, and life.
Parents & Caregivers
Connect your teen with the mental health resources they need, including customized peer groups and expert, compassionate care providers.
The individuals we support with our virtual IOP program
Anxiety Disorders
Generalized anxiety, social anxiety, panic attacks, panic disorder, trichotillomania, phobias
Depression
Major depression, melancholic depression, atypical depression, seasonal affective disorder, persistent depressive disorder
Dissociative Disorders
Dissociative identity disorder, dissociative amnesia, psychosis, depersonalization-derealization disorder
Gender Identity & Dysphoria
Gender identity issues, gender dysphoria
Mood Disorders
Disruptive mood disorder, bipolar I, bipolar II, dissociative identity disorder, schizophrenia
Neurodivergence
ADHD, conduct disorder, oppositional defiant disorder, learning difficulties, developmental issues
Obsessive-Compulsive Disorders
Co-occurring anxiety disorders, co-occurring depressive disorders, obsessive-compulsive personality disorder
Personality Disorders
Avoidant personality disorder, borderline personality disorder, impulsive personality disorder, narcissistic personality disorder, obsessive compulsive personality disorder, and histrionic personality disorder
Self-Harm
Self-harm, self-injury, suicidal ideation, suicide survival
Substance Use & Mental Health
Alcohol, cannabis, prescription drugs, stimulants, cocaine, opioids, inhalants, hallucinogens, tobacco
Trauma
Acute trauma, chronic trauma, complex trauma, post-traumatic stress disorder
Justin Weiss
Head of Corporate Strategy & Co-Founder
“Outside of Charlie Health, behavioral health treatment is mostly one-size-fits-all. We are the only program giving patients the particular type of treatment that research has proven works best for what they’re going through. There isn’t just room at Charlie for every patient. There is a special place here for everyone.”
Client & family satisfaction through 6-month follow-up
92%
of parents & caregivers would recommend Charlie Health
94%
of parents & caregivers were satisfied with their loved one’s primary therapist
96%
of clients were satisfied with their primary therapist
*Based on client survey responses as of September 2023
Ready to start healing?
FAQs for Who We Serve
See All FAQsHow do I know if IOP is an appropriate treatment for me or my loved one?
Our primary program offering—virtual intensive outpatient care (IOP)—is an appropriate level of care for teens and young adults who need more than weekly therapeutic support. Many of our clients have either recently discharged from a higher level of care (i.e. a residential treatment facility or emergency department admission) or are seeking more support than traditional weekly talk therapy.
Can I use my insurance for Charlie Health services?
We accept major insurance providers and Medicaid. Your financial circumstances should never be a barrier to receiving care.
Is virtual mental healthcare effective?
Absolutely! When teens, young adults, and families no longer have to drive back and forth to care, it’s easier for them to fully participate in treatment. Virtual care also means more personalized care, which is why our outcomes are well above industry averages.
What if I am taking medications or need to meet with a psychiatrist?
Psychiatrists are available as needed for medication management, dependent on which state you are located in, via an affiliated medical provider. Psychiatry services are provided by psychiatrists and other clinicians employed by independently owned and operated professional practices and not by Charlie Health, Inc. or its subsidiaries.
I am a provider looking to learn more about Charlie Health. How should I get in touch?
We are eager to connect and share our program with other providers and potential partners. Our outreach teams across the country are committed to connecting their communities with accessible, evidence-based, and compassionate mental healthcare. To get in touch, learn more, or make a referral, please visit our general referral page.
Comprehensive mental health treatment from home
92% of parents & caregivers would recommend Charlie Health to a friend or family member