Charlie Health, Inc. (“Charlie Health,” or “we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.
This policy applies to information we collect: on our Website; in email, text, and other electronic messages between you and our Website; when you interact with our advertising and applications on third party websites and services, if those applications or advertising include links to this policy.
2. Children Under the Age of 18
Our Website are not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Website. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Website or on or through any of their features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 18, please contact us at firstname.lastname@example.org or call us at (406) 215-2426
We collect information about you and how we collect it generally. We collect several types of information from and about users of our Website, specifically information: by which you may be personally identified, such your name, address, e-mail address, telephone numbers, credit or debit card number or other financial information, date of birth, credentialing information, Social Security number, Driver’s license numbers, and other government issued identification, your medical history, an health information and other information relating to treatment (“Personal Data”);
that is about you but individually does not identify you, such as traffic data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access and use on the Website; or
about your Internet connection, the equipment you use to access our Website and usage details.
We collect this information: directly from you when you provide it to us;
Information You Provide to Us
We collect this information: information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, using our Provider consultation services, or requesting further services. We may also ask you for information when you report a problem with our Website; records and copies of your correspondence (including email addresses), if you contact us; and
details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website. You also may provide information to be transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Data: to present our Website and its contents to you; to provide you with information, products, or services that you request from us; to process, fulfill, and administer transactions and orders for products and services ordered by you; to provide you with notices about your Monument account; to contact you in response to a request; to fulfill any other purpose for which you provide it; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us; to notify you about changes to our Website or any products or services we offer or provide though them; in any other way we may describe when you provide the information; and for any other purpose with your consent. We may also use your information to contact you about goods and services that may be of interest to you, including through newsletters. If you wish to opt-out of receiving such communications, you may do so at any time by clicking unsubscribe at the bottom of these communications or by visiting your Account Preferences page. For more information, see Choices About How We Use and Disclose Your Information.
5. Disclosure of Your Information
6. Choices About How We Use and Disclose Your Information
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may aggregate the information they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:
Promotional Offers from Charlie Health. If you do not wish to have your email address used by Monument to promote our own products and services, you can opt-out at any time by clicking the unsubscribe link at the bottom of any email or other marketing communications you receive from us or by emailing us email@example.com. This opt out does not apply to information provided to Charlie Health as a result of your use of our services.
Targeted Advertising. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your online activity. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.
7. Your Rights Regarding Your Information and Accessing and Correcting Your Information
You can review and change your account password by logging into our Website and visit the Settings section of our Website. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. If you wish to delete your account, you may do so by logging on to your account or by emailing us at firstname.lastname@example.org. We cannot delete your personal information except by also deleting your account with us. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
8. Do Not Track Signals
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals, and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
9. Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption technology for information sent and received by us.
The safety and security of your information also depends on you. Where you have chosen a password for the use of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, or in your operating system.
11. Contact Information