IOP Covered by Medicaid

In-network virtual mental health treatment for lasting healing

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Accessing quality mental healthcare shouldn’t be complicated

If you have Medicaid, you may be covered for Charlie Health’s virtual intensive outpatient program (IOP)—a flexible, online program designed to provide structured support for teens and adults.

Your per session cost for IOP as low as

$0

Medicaid average cost per session

$0

Reach out to our team to verify your coverage today

How we work with Medicaid

Cigna provides comprehensive mental health benefits with many of their plans, encompassing therapy services tailored to individual needs. With coverage extending to virtual behavioral healthcare, including Charlie Health's virtual Intensive Outpatient Program, individuals receive the treatment necessary for their mental well-being. Cigna's commitment to mental health ensures that therapy is not only accessible but also an integral part of their healthcare experience. Through their insurance policies, Cigna prioritizes coverage for therapy, recognizing its significance in fostering mental wellness.

What is IOP?

Intensive outpatient programming (IOP) is a level of behavioral  healthcare that is typically more structured and intensive than traditional weekly therapy. It is designed for individuals who need more treatment and support than can be provided through traditional outpatient services, but who do not require the level of care provided through residential or inpatient treatment.

The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.

Curated groups

By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.

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Individual therapy

One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.

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Family therapy

A leading predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.

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How is our approach different?

Immediate availability

In-network with insurance

Personalized treatment

Virtual access

Flexible scheduling

In their words

“Having someone to talk to or people to listen really helped me”

I came into this situation thinking I didn't need as much help as some of the others I was in group with, but as time went by, I realized it's good to open up and talk about things that I'm dealing with, no matter how big or small. Having someone to talk to or people to listen really helped me.

— Charlie Health Alum, Humana Florida (Medicaid) Member

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Screenshots of Charlie Health's Care Center on mobile device
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Why choose Charlie Health’s IOP?

More than 90% of clients report symptom improvement

Flexible scheduling with fully virtual sessions

Led by mental health experts & licensed professionals

Covered by Humana Florida (Medicaid)

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Frequently asked questions

Does Humana Florida (Medicaid) fully cover IOP, or will I have out-of-pocket costs?

Coverage varies based on your specific plan, deductible, and co-pay. Our team can verify your benefits and provide details on any potential costs.

What mental health conditions are treated in Charlie Health’s IOP?

Charlie Health’s IOP supports clients with anxiety, depression, PTSD, mood disorders, trauma, self-harm, and other mental health concerns. We create personalized treatment plans based on your needs.

Who is eligible for IOP with Humana Florida (Medicaid) coverage?

Eligibility depends on your insurance plan and clinical needs. Charlie Health’s team can assess your situation and help determine if our IOP is the right fit for you.

Can I do IOP while working or going to school?

Yes! Our online IOP is designed to be flexible, allowing you to attend sessions while managing your daily responsibilities.

How long does an IOP last?

The length of IOP varies based on individual needs, but most clients participate for 6-10 weeks. Your clinician will work with you to determine the best timeline for your care.

Do I need a referral from a doctor or therapist to join an IOP with Humana Florida (Medicaid)?

Some Humana Florida (Medicaid) policies require a referral, while others do not. Our team can check your coverage and let you know if a referral is needed for your plan.

How quickly can I start IOP once my insurance is verified?

Most clients begin within a few days of completing the intake process. Our team will guide you through the next steps as soon as your insurance is verified.

Can I switch to IOP if weekly therapy isn’t enough?

Yes! If traditional outpatient therapy isn’t providing enough support, an IOP can offer more structure and frequent sessions. We can assess your needs and recommend the right level of care.

Is online IOP as effective as in-person treatment?

Yes! Research shows that online IOP can be just as effective as in-person programs for many people, offering flexibility without compromising quality care.

What happens after I finish IOP?

Your care team will work with you to create a transition plan, which may include stepping down to weekly therapy, support groups, or other mental health resources based on your progress and needs.

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Ready to get started with Charlie Health?

Please note that insurance coverage varies based on your plan and residence. Contact our Admissions Team to learn more about your specific coverage and benefits.