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How to Ace Your Charlie Health Clinical Interview

February 7, 2024

2 min.

Two clinical leaders share the dos and don'ts of interviewing for a Charlie Health clinical role.

By: Charlie Health Editorial Team


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Amid the ongoing youth mental health crisis, there’s a critical need for mental health professionals who are skilled at working with young people. That’s why many companies are hiring therapists, social workers, and other mental health professionals—including Charlie Health

Job interviews, though, can still be nerve-wracking, so we polled two of our clinical leaders on the do’s and don’ts for interviewing with Charlie Health. Keep reading to learn five tips for acing your Charlie Health clinical interview.

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Become a Charlie Health clinician

Competitive benefits, flexible scheduling, and fully remote work.

Come prepared with client scenarios 

An interview is the time to highlight your experience, and clinical scenarios can help tell the full story. Think about a time you worked closely with a client or their family, and prepare to share the successes and challenges you faced. Since Charlie Health supports high acuity clients, Clinical Director Ann Matino, LCSW-S, specifically recommends “clinically sophisticated answers” (think: complex cases or mental health conditions).

Don’t get intimidated (we hire entry-level clinicians!)

We hire clinicians across the spectrum of licensure, including entry-level providers. When discussing your qualifications for a role, “willingness to learn” and “curiosity” go a long way, says Matino. Licensure expectations vary depending on the position, so make sure you read the job description. 

Show that you understand the virtual environment 

As a telehealth company, it’s important to demonstrate an understanding of the virtual environment. “Talk about your technical skills if you have them and make sure you use good lighting during your interview,” recommends Clinical Supervisor Tracye Freeman Valentine, LPC-MHSP.

Demonstrate an understanding of high acuity care and mental health issues

Serving high acuity clients in a virtual Intensive Outpatient Program (IOP) is essential to Charlie Health’s treatment model. Whether or not you’ve worked at a higher level of care, it’s important to understand this kind of treatment. According to Freeman Valentine and Matino, this looks like doing your research and sharing relevant skills, like how to handle client emergencies. 

Be vulnerable about mistakes you’ve made 

“I appreciate vulnerability, like when people tell stories about the things that didn’t go well for them and what they learned,” says Matino. “Nobody is perfect.”

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Join Charlie Health’s Clinical Team

If you’re passionate about making an impact on the national mental health crisis and are motivated by a desire to learn and grow, apply to join the Charlie Health team today. We have nationwide openings for clinicians across the spectrum of licensure and offer flexible scheduling, fully remote work, and other competitive benefits. Together, we can provide the world with life-saving mental healthcare. 

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