Intensive Outpatient Program (IOP)

Woman Participating in virtual IOP therapy

Charlie Health's virtual IOP is a personalized combination of supported groups, family therapy, and individual therapy

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What is IOP?

Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy. It is designed for individuals who need more treatment and support than can be provided through traditional outpatient services, but who do not require the level of care provided through residential or inpatient treatment.


IOP typically involves supported groups, individual therapy sessions, and family therapy programming that is conducted several times per week.

The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.

What is Virtual IOP?

Virtual intensive outpatient programming (IOP) is a type of IOP that is conducted remotely and securely. It allows individuals to participate in structured groups, individual therapy, and family therapy from the comfort of their own home.


Virtual IOP can be an effective alternative to in-person IOP for individuals who may have difficulty accessing traditional treatment due to geographic or transportation barriers, or who prefer the convenience and flexibility of receiving treatment remotely.

IOP Overview

Teen in IOP program journaling

IOP Groups

By bringing young people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.

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Teen practicing in IOP groups on phone

Individual Therapy

One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.

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Teen chatting with her therapist on her phone

Family Therapy

The #1 predictor of success in IOP is family involvement. Our family therapy component teaches communication and coping skills to create a more supportive home environment.

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IOP at Charlie Health: A Pioneering Approach

Traditional Care vs Charlie Health
IOP Features
Traditional Care
Charlie Health
Accessibility
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Traditional Care

Offered at hospitals, residential facilities, and other brick and mortar locations.

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Available from Home

This forces young people and families to commute to and from treatment multiple times per week.

Charlie Health

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Available from Home

The ability to access mental healthcare from home allows many people to feel safer and more comfortable opening up their struggles. Plus, virtual treatment means that teens and young people don't need to miss out on school, work, or other responsibilities in order to receive the care they need.

Quality of Care
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Traditional Care

When services are limited to what's nearby, compatibility isn't guaranteed.

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Matched for Success

In most IOPs clients are grouped together based on one factor: where they live. This is usually not the best treatment environment for teens and young adults who would benefit from personalized groups in order to feel seen, heard, and safe throughout their time in IOP.

Charlie Health

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Matched for Success

We are the first intensive outpatient treatment provider to use information collected at intake in combination with a proprietary algorithm to match clients into groups with peers they can relate to. This allows us to break down the barriers of traditional intensive outpatient programs and help teens and young adults connect with peers who are navigating similar mental health issues. Connection heals.

Availability
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Traditional Care

Simply put, in-person treatment is expensive for many families

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Built for Access

The cost associated with this treatment is too high to be sustainable, forcing them to choose between financial and mental health. And for those without commercial insurance, IOP is even less accessible.

Charlie Health

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Matched for Success

At Charlie Health, we are proud to partner with major insurance providers and Medicaid in order to make IOP care available to as many teens and young adults as possible. Before intake to our program, all insurance and potential financial obligations are verified by our team. We then review any and all potential costs with clients. The ability to pay should never be a barrier to care.

Our Intensive Outpatient Programming

Quality Care

Our data-driven approach to treatment planning combines the unique needs of each client with cutting-edge, evidence-based care modalities for optimal outcomes.

Customized Treatment

Our virtual IOP utilizes skills-based, experiential, and psychoeducational groups that are rooted in clinical best practices and trauma-informed care.

Adolescent IOP Schedule - PM Option

Here’s an example of a typical week of Charlie Health programming for teens

How much time will I spend in virtual IOP?

Amount of time a week spent in groups, individual therapy, and family therapy in our programAmount of time a week spent in groups, individual therapy, and family therapy in our program
  • 3 hours of supported groups, 3 days per week
  • 1-2 hours of family therapy per week
  • 1 hour of individual therapy per week

What kinds of groups are available?

Clients are matched into groups based on age, maturity, and experiences to ensure a safe, supportive, and affirmative space for healing. Some of our curated IOP group tracks include:

  • Victims of bullying
  • Screen addictions
  • Female-identifying trauma
  • Substance use: active recovery
  • LGBTQIA+ advocacy
  • Body image
  • Split-second decision making
  • BIPOC-affirming care

Charlie Health’s IOP program fills a key gap within the behavioral health continuum of care

Emergency departments are overrun and under-equipped. Traditional therapy lacks urgency and focus. The solution? Care that meets you in the middle.

High Acuity
Low Acuity
High Acuity
Low Acuity

Mental Health Crisis

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Improving Symptoms
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Inpatient/Residential Treatment
Charlie
Health
Outpatient Care
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Improving Symptoms
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Worsening Symptoms
"Step Up"
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Worsening Symptoms
"Step Up"
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Mental Health Concerns

IOP Overview

Teen in IOP program journaling

Supported Groups

By bringing young people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing. Our team of mental health professionals guides each group through evidence-based therapeutic and psychoeducational practices that align with the unique needs of the group.

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In total, clients engage in 9 to 11 hours of care each week, all from home.

Teen practicing in IOP groups on phone

Individual Therapy

One-on-one connections are critical to the IOP treatment model. That’s why we pair each client with a primary therapist who will help them reinforce what they learn in a group and learn more about themselves individually.

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In total, clients engage in 9 to 11 hours of care each week, all from home.

Teen chatting with her therapist on her phone

Family Therapy

One of the top indicators of success in the IOP program is family involvement. When clients are able to identify and mend the root causes of their mental health challenges, healing is more sustainable. Family therapy is an opportunity for each client’s loved ones to come together and support one another by learning effective communication and coping skills.

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Charlie Health has dozens of curated cohorts for every type of client.

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