Read Our 2023 Annual Outcomes Report

Virtual Therapy Covered by Cigna

Logo for Cigna insurance
Logo for Cigna insurance

Your copay could be as low as

$0

Average Cigna member copay

$40

Reach out to our team to verify your coverage today

How we work with Cigna

Cigna provides comprehensive mental health benefits with many of their plans, encompassing therapy services tailored to individual needs. With coverage extending to virtual behavioral healthcare, including Charlie Health’s virtual Intensive Outpatient Program, Cigna members can receive the treatment necessary for their mental well-being. Cigna’s commitment to mental health ensures that therapy is not only accessible but also an integral part of their healthcare experience. Through their insurance policies, Cigna prioritizes coverage for therapy, recognizing its significance in fostering mental wellness.

What is Charlie Health?

Charlie Health is the leading provider of virtual high acuity mental healthcare, including virtual IOP, for young people.

Our treatment programs include:

Curated peer groups

Individual therapy

Family therapy

Wraparound care services

Medication management*

Psychiatric services*

*Services provided as needed and where available

We specialize in treating high acuity mental health conditions with hyper-personalized, comprehensive care.

Life-saving mental health treatment when you need it most

Young people in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.

Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.

Immediate Access

Get started with Charlie Health in as little as 24 hours

Flexible Scheduling

Morning, afternoon, and evening options on Mon-Sat

Exceptional Outcomes

Measured care to optimize the treatment experience

Illustration of teens in online therapy on a computer

130+ million people covered nationwide

How to get started with virtual therapy covered by Cigna:

  1. Cigna-covered members can call our Admissions Team 24/7 or fill out our online form to learn about their plan’s specific benefits and get started with treatment.
  2. Once we verify your Cigna benefits, our Clinical Team will conduct a thorough mental health assessment to create your personalized treatment plan.
  3. Cigna members can get started with their personalized treatment plan (which includes curated groups, individual therapy, and family therapy) in as little as 24 hours.

In their words

What our clients say

Young Adult

“It has honestly been a lifesaver…I love it here.”

I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn’t find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.

I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn’t find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.

—Jazmyn S.T.

Young Adult

“They tailor your individual experience.”

Charlie Health has been a very helpful and supportive environment. I really like how easy it is to get mental healthcare virtually and how they tailor your individual experience to your needs and your lived experiences. I would definitely recommend the program to others. It has helped me tremendously as I heal.

Charlie Health has been a very helpful and supportive environment. I really like how easy it is to get mental healthcare virtually and how they tailor your individual experience to your needs and your lived experiences. I would definitely recommend the program to others. It has helped me tremendously as I heal.

—Andrew K.

Young Adult

“Charlie Health was quick to get me into the program.”

I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist’s support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.

I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist’s support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.

—Bree D.

89%

of clients reported improvements in self-harm

92%

of clients reported improvements in symptoms associated with anxiety

95%

of clients reported improvements in symptoms associated with depression

Frequently asked questions

Does Cigna cover online therapy?

Yes, Cigna covers online therapy, including Charlie Health’s virtual IOP and other treatment programs.

Does Cigna cover depression?

Yes, therapy covered by Cigna includes treatment for depression. Charlie Health’s personalized therapy services take a comprehensive approach to depression treatment, with virtual access allowing you to manage your depression symptoms and heal from home. For specific questions regarding your Cigna plan’s coverage of depression, fill out our quick online form to connect with our team and learn more.

Does Cigna cover PTSD?

Yes, therapy covered by Cigna includes treatment for PTSD and other mental health conditions associated with trauma. Charlie Health’s personalized therapy services take a compassionate and trauma-informed approach to PTSD treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Cigna plan’s coverage of PTSD, fill out our quick online form to connect with our team and learn more.

Does Cigna cover anxiety?

Yes, therapy covered by Cigna includes treatment for anxiety and related disorders, such as panic disorder, agoraphobia, and social anxiety. Charlie Health’s personalized therapy services take an evidence-based, comprehensive approach to anxiety treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Cigna plan’s coverage of anxiety, fill out our quick online form to connect with our team and learn more.

What mental health services does Cigna cover?

Therapy covered by Cigna includes coverage of many mental health conditions as part of its mental health benefits. Working with Charlie Health, Cigna generally provides virtual therapy coverage for common mental health conditions such as:

  • Depression
  • Anxiety
  • Bipolar disorder
  • PTSD
  • OCD
  • Substance use disorders
  • ADHD
  • Stress-related disorders

Fill out our quick online form to learn more about your specific plan’s coverage and benefits.

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