Charlie Health delivers virtual intensive outpatient treatment that’s grounded in evidence-based models and updated to improve access, engagement, and outcomes for every client we serve.
An innovative treatment model
Our treatment meets the same rigorous clinical standards as traditional IOPs with added benefits that are unique to our model.
Specialized care is available the moment you refer someone, reducing risk between level of care transitions.
Clients participate from home on a flexible schedule, driving 91% attendance per session — 32% higher than traditional IOPs.
We’re not limited by geography, so we can draw from a larger pool when composing care teams and peer groups.
Evidence-based
Our experienced and diverse clinical team specializes in a range of evidence-based modalities — the same ones our group curriculums are based on — so clients get the most effective treatment available for their specific needs.
Cohesive and centralized
We use one centralized electronic health record for each client, so providers across all areas of care have real-time visibility, always. AI-assisted session summaries — approved by providers — help reduce friction, save time, and ensure treatment updates are always thorough and consistent.
Measurement-based
We track progress continuously and adjust treatment as needed, helping clinicians respond before symptoms escalate. Our measurement-based approach not only ensures effective care for every individual we treat, but also provides meaningful data we use to improve care delivery over time.
Therapeutic alliance
Therapeutic alliance drives outcomes regardless of how care is delivered. Research shows that virtual programs maintain that connection, and expanded access allows for more specific matching.
of clients were satisfied with their Primary Therapist
Group dynamics
We build therapeutic communities based on shared experience and conditions. Our virtual model allows us to observe every session, track engagement and efficacy, and use that data to constantly improve.
Who is filling the airtime?
We track the percentage of time that facilitators and clients speak to ensure a healthy balance.
Do they present well and use their tools?
We track on-camera time, screen-sharing time, punctuality, topics covered, and more to ensure effective group leadership.
Are clients connecting with each other?
We track who’s talking, how turns are shared, and the sentiment in the room to ensure strong peer connection.
Clinical studies
We regularly publish studies on the methodologies we use and their outcomes to ensure our treatment is clinically viable and aligned with industry-recognized best practices.
Sustainable well-being
By improving both access and engagement, Charlie Health extends the impact of treatment and reduces escalation after discharge. We support these outcomes with ongoing alumni programming, keeping clients connected as they transition back to daily life.
of clients avoid readmission to higher-level care for at least 6 months after Charlie Health