Charlie Health is in-network with 600+ commercial and Medicaid plans across 40+ states. Our team verifies benefits before intake begins, so families don’t face surprise bills or disruptions mid-treatment. Financial assistance and payment plan options are available to reduce financial barriers.
Why Charlie Health is right for your community
When a union member, employee, or someone close to them is facing mental health or addiction challenges, our virtual Intensive Outpatient Program (IOP) is here to get them the help they need.
600+ plans
In-network with commercial and Medicaid
No waitlist
Intake in as little as 24 hours
100% virtual
Across 40+ states
Who should you refer
to Charlie Health?
Charlie Health’s virtual IOP is built for kids, teens, and adults ages 8–64 who need more than weekly therapy but don’t require hospitalization.
Someone stable enough to receive care at home and experiencing:
- Intense anger, irritability, or sudden changes in behavior or mood
- Persistent sadness or anxiety
- Withdrawal from friends, family, or work
- Trauma or PTSD
- Recent self-harm or thoughts of suicide
- + more
If someone is in crisis, call or text the 988 Suicide & Crisis Lifeline. Call 911 for immediate danger.
How a referral works
You handle the referral.
We handle everything else.
After you refer someone, they’re immediately in our care. We’ll help them get the support they need — including connecting them with a trusted provider if IOP-level care isn’t the right fit.
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Referral
Contact your Charlie Health rep directly to verify coverage and walk through next steps. If you don’t have a rep, fill out our referral form or call us directly, and we’ll take it from there.
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Treatment
Track treatment progress with required updates and documentation — including attendance and participation, drug and alcohol screening, FMLA, and short-term disability.
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Discharge
Receive a discharge summary and return-to-work documentation when treatment ends.
31,000+ organizations and facilities have referred someone to Charlie Health.
Our programs
A program for everyone
For 6-12 weeks, our virtual IOP meets clients exactly where they are, no matter what they’re going through.
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Adults (18–64) -
Teens (12–17)
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Kids (8–11)
Our services
What clients can expect
10+ hours of personalized care delivered virtually by a single treatment team.
Group sessions
Guided sessions with peers facing similar challenges, three times a week.
Individual therapy
Weekly one-on-one sessions with a licensed therapist.
Family therapy
Sessions that help families communicate and heal together.
Psychiatry
Medication management and ongoing support from our psychiatric providers.
Wraparound services
- Care Coaches
- Discharge planning
- At-home drug testing (SUD)*
- Medication-assisted treatment (SUD)*
- 24/7 crisis line
- Alumni Program
- Recovery Coaches*
- Care Experience Specialists
*Availability depends on location and clinical need.
Our outcomes
Care by the numbers
When you refer someone to Charlie Health, you can trust they’re in good hands.
90%
of clients show improvement in their anxiety or depression symptoms
81%
of all clients reported a reduction in suicidal ideation
73%
of clients reported improved school or work attendance by discharge
FAQs