Yes. Charlie Health is in-network with TRICARE and 600+ additional commercial and Medicaid plans. Our Admissions Team can verify coverage before intake begins.
Why Charlie Health is right for your community
A virtual Intensive Outpatient Program (IOP) for service members and military families facing mental health and addiction challenges — with flexible scheduling and care attuned to military life.
600+ plans
In-network with commercial and TRICARE
No waitlist
Immediate access to care
100% virtual
Across 40+ states
Who should you refer
to Charlie Health?
Charlie Health’s virtual behavioral health program is built for kids, teens, and adults ages 8–64 who need intensive support but are stable enough to receive care from home.
Someone who is stable enough to receive care at home and is:
- Struggling with debilitating sadness, anxiety, or mood instability
- Withdrawing from friends, family, or activities
- Living with PTSD or the lasting effects of military sexual trauma
- Facing an eating disorder or other co-occurring condition
- Experiencing recent self-harm or thoughts of suicide
- + more
If someone is in crisis, call or text the 988 Suicide & Crisis Lifeline. Call 911 for immediate danger.
How a referral works
You handle the referral.
We handle everything else.
After you refer someone, you can trust they’re in our care. We help coordinate scheduling and the documentation your command requires.
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Referral
Submit a referral through our secure online form or by calling our Admissions Team at (986) 206-0414. Note: for Active Duty Service Members (ADSM), the referral must come from a behavioral health provider or primary care manager (PCM).
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Treatment
Receive clinical updates as required, with additional progress updates available on request.
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Discharge
Receive a discharge summary at treatment completion. For clients referred from a military treatment facility (MTF), discharge is coordinated back to the referring command or outpatient provider.
31,000+ facilities and organizations have referred someone to Charlie Health.
Our programs
A program for everyone
For 6-12 weeks, our virtual IOP meets clients exactly where they are, no matter what they’re going through.
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Adults (18–64) -
Teens (12–17)
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Kids (8–11)
Our services
What clients can expect
10+ hours of personalized care delivered virtually by a single treatment team.
Group sessions
Guided sessions with peers facing similar challenges, three times a week.
Individual therapy
Weekly one-on-one sessions with a licensed therapist.
Family therapy
Sessions that help families communicate and heal together.
Psychiatry
Medication management and ongoing support from our psychiatric providers.
Wraparound services
- Care Coaches
- Discharge planning
- At-home drug testing (SUD)*
- Medication-assisted treatment (SUD)*
- 24/7 crisis line
- Alumni Program
- Recovery Coaches*
- Care Experience Specialists
*Availability depends on location and clinical need.
Our outcomes
Care by the numbers
When you refer someone to Charlie Health, you can trust they’re in good hands.
94%
of military-affiliated clients avoided readmission to inpatient or residential care within 6 months of discharge
88%
of military-affiliated clients with moderate-to-severe depression saw improvement by discharge
81%
of military-affiliated clients with suicidal ideation saw improvement by discharge
FAQs