Your out-of-pocket costs could be as low as
$0
Aetna average cost per session
$19
Reach out to our team to verify your coverage today
How we work with Aetna
Aetna’s insurance policies offer extensive mental health benefits, including personalized therapy services to meet individual needs. When enrolling in Charlie Health’s treatment program, including our virtual IOP, members have access to personalized behavioral health services.
This comprehensive coverage helps Aetna members receive the necessary treatment for their mental well-being. Aetna’s dedication to mental health underscores the importance of virtual therapy as an essential component of their healthcare experience, with policies prioritizing its coverage to promote overall well-being.
What is Charlie Health?
Charlie Health is the leading provider of virtual high acuity mental healthcare, including virtual IOP.
Our treatment programs include:
Wraparound care services
*Services provided as needed and where available
We specialize in treating high acuity mental health conditions with hyper-personalized, comprehensive care.
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
17+ million Aetna members covered
How to get started with virtual therapy covered by Aetna:
- Aetna-covered members can call our Admissions Team 24/7 or fill out our online form to learn about their plan’s specific benefits and get started with treatment.
- Once we verify your Aetna benefits, our Clinical Team will conduct a thorough mental health assessment to create your personalized treatment plan.
- Aetna members can get started with their personalized treatment plan (which includes curated groups, individual therapy, and family therapy) in as little as 24 hours.
In their words
What our clients say
“I loved my therapist and group facilitators.”
Mental health can be really dangerous when you are so deep-rooted in fear. Having this consistent support and reminders of my own worth has been so beneficial. I made beautiful art and made some of my closest friends in Charlie Health. I loved my therapist and group facilitators. They all knew how to listen and see things from another perspective. I am very grateful for that open-mindedness and overall safe place to feel my feelings.
Mental health can be really dangerous when you are so deep-rooted in fear. Having this consistent support and reminders of my own worth has been so beneficial. I made beautiful art and made some of my closest friends in Charlie Health. I loved my therapist and group facilitators. They all knew how to listen and see things from another perspective. I am very grateful for that open-mindedness and overall safe place to feel my feelings.
—Emerson T.
“The definition of the light at the end of the tunnel.”
When it came to mental health, Charlie Health was the right answer. It’s not easy finding the right providers for mental health, especially for all our needs, but Charlie Health is the definition of the light at the end of the tunnel. It’s going to get better with Charlie Health.
When it came to mental health, Charlie Health was the right answer. It’s not easy finding the right providers for mental health, especially for all our needs, but Charlie Health is the definition of the light at the end of the tunnel. It’s going to get better with Charlie Health.
—Ace A.
“They made me understand that I’m not alone.”
Absolutely loved every group member I met here. They made me understand that I wasn’t alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay – even if you don’t believe it right now.
Absolutely loved every group member I met here. They made me understand that I wasn’t alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay – even if you don’t believe it right now.
—Charlie Health Alum
89%
of clients reported improvements in self-harm
92%
of clients reported improvements in symptoms associated with anxiety
95%
of clients reported improvements in symptoms associated with depression
Frequently asked questions
Does Aetna cover online therapy?
Yes, Aetna covers online therapy, including Charlie Health’s virtual IOP and other treatment programs.
Fill out our quick online form to learn more about your specific plan’s coverage and benefits.
How much is the copay for Aetna members?
Copays for Aetna members vary depending on the specific plan. Some members may have low or no copays for mental health services. Our Benefits Team can help you determine your exact out-of-pocket costs.
Fill out our quick online form to learn more about your specific plan’s coverage and benefits.
What mental health services does Aetna cover?
Therapy covered by Aetna includes coverage of many mental health conditions as part of its mental health benefits. Working with Charlie Health, Aetna generally provides virtual therapy coverage for common mental health conditions such as:
- Depression
- Anxiety
- Personality disorders
- PTSD & trauma
- OCD
- Substance use disorders
- ADHD
- Postpartum depression
- And more
Fill out our quick online form to learn more about your specific plan’s coverage and benefits.
How long does it take to start treatment with Aetna coverage?
After verifying your Aetna benefits, you can begin treatment with Charlie Health within 24 hours, including a full assessment and the development of a customized treatment plan.
Does Aetna cover depression?
Yes, therapy covered by Aetna includes treatment for depression. Charlie Health’s personalized therapy services take a comprehensive approach to depression treatment, with virtual access allowing you to manage your depression symptoms and heal from home. For specific questions regarding your Aetna plan, fill out our quick online form to connect with our team and learn more.
Does Aetna cover PTSD?
Yes, therapy covered by Aetna includes treatment for PTSD and other mental health conditions associated with trauma. Charlie Health’s personalized therapy services take a compassionate and trauma-informed approach to PTSD treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Aetna plan’s coverage of PTSD, fill out our quick online form to connect with our team and learn more.
Does Aetna cover anxiety?
Yes, therapy covered by Aetna includes treatment for anxiety and related disorders, such as panic disorder, agoraphobia, and social anxiety. Charlie Health’s personalized therapy services take an evidence-based, comprehensive approach to anxiety treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Aetna plan’s coverage of anxiety, fill out our quick online form to connect with our team and learn more.
