Read Our 2023 Annual Outcomes Report

Virtual Therapy Covered by Aetna

Logo for Aetna
Logo for Aetna

Your copay could be as low as

$0

Average Aetna member copay

$25

Reach out to our team to verify your coverage today

How we work with Aetna

Aetna’s insurance policies offer extensive mental health benefits, including personalized therapy services to meet individual needs. When enrolling in Charlie Health’s treatment program, including our virtual IOP, members have access to personalized behavioral health services. This comprehensive coverages helps Aetna members receive the necessary treatment for their mental well-being. Aetna’s dedication to mental health underscores the importance of virtual therapy as an essential component of their healthcare experience, with policies prioritizing its coverage to promote overall well-being.

What is Charlie Health?

Charlie Health is the leading provider of virtual high acuity mental healthcare, including virtual IOP, for young people.

Our treatment programs include:

Curated peer groups

Individual therapy

Family therapy

Wraparound care services

Medication management*

Psychiatric services*

*Services provided as needed and where available

We specialize in treating high acuity mental health conditions with hyper-personalized, comprehensive care.

Life-saving mental health treatment when you need it most

Young people in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.

Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.

Immediate Access

Get started with Charlie Health in as little as 24 hours

Flexible Scheduling

Morning, afternoon, and evening options on Mon-Sat

Exceptional Outcomes

Measured care to optimize the treatment experience

Illustration of teens in online therapy on a computer

130+ million people covered nationwide

How to get started with virtual therapy covered by Aetna:

  1. Aetna-covered members can call our Admissions Team 24/7 or fill out our online form to learn about their plan’s specific benefits and get started with treatment.
  2. Once we verify your Aetna benefits, our Clinical Team will conduct a thorough mental health assessment to create your personalized treatment plan.
  3. Aetna members can get started with their personalized treatment plan (which includes curated groups, individual therapy, and family therapy) in as little as 24 hours.

In their words

What our clients say

Teen

“I loved my therapist and group facilitators.”

Mental health can be really dangerous when you are so deep-rooted in fear. Having this consistent support and reminders of my own worth has been so beneficial. I made beautiful art and made some of my closest friends in Charlie Health. I loved my therapist and group facilitators. They all knew how to listen and see things from another perspective. I am very grateful for that open-mindedness and overall safe place to feel my feelings.

Mental health can be really dangerous when you are so deep-rooted in fear. Having this consistent support and reminders of my own worth has been so beneficial. I made beautiful art and made some of my closest friends in Charlie Health. I loved my therapist and group facilitators. They all knew how to listen and see things from another perspective. I am very grateful for that open-mindedness and overall safe place to feel my feelings.

—Emerson T.

Young Adult

“The definition of the light at the end of the tunnel.”

When it came to mental health, Charlie Health was the right answer. It’s not easy finding the right providers for mental health, especially for all our needs, but Charlie Health is the definition of the light at the end of the tunnel. It’s going to get better with Charlie Health.

When it came to mental health, Charlie Health was the right answer. It’s not easy finding the right providers for mental health, especially for all our needs, but Charlie Health is the definition of the light at the end of the tunnel. It’s going to get better with Charlie Health.

—Ace A.

Young Adult

“They made me understand that I’m not alone.”

Absolutely loved every group member I met here. They made me understand that I wasn’t alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay – even if you don’t believe it right now.

Absolutely loved every group member I met here. They made me understand that I wasn’t alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay – even if you don’t believe it right now.

—Charlie Health Alum

89%

of clients reported improvements in self-harm

92%

of clients reported improvements in symptoms associated with anxiety

95%

of clients reported improvements in symptoms associated with depression

Frequently asked questions

Does Aetna cover online therapy?

Yes, Aetna covers online therapy, including Charlie Health’s virtual IOP and other treatment programs.

Does Aetna cover depression?

Yes, therapy covered by Aetna includes treatment for depression. Charlie Health’s personalized therapy services take a comprehensive approach to depression treatment, with virtual access allowing you to manage your depression symptoms and heal from home. For specific questions regarding your Aetna plan, fill out our quick online form to connect with our team and learn more.

Does Aetna cover PTSD?

Yes, therapy covered by Aetna includes treatment for PTSD and other mental health conditions associated with trauma. Charlie Health’s personalized therapy services take a compassionate and trauma-informed approach to PTSD treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Aetna plan’s coverage of PTSD, fill out our quick online form to connect with our team and learn more.

Does Aetna cover anxiety?

Yes, therapy covered by Aetna includes treatment for anxiety and related disorders, such as panic disorder, agoraphobia, and social anxiety. Charlie Health’s personalized therapy services take an evidence-based, comprehensive approach to anxiety treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your Aetna plan’s coverage of anxiety, fill out our quick online form to connect with our team and learn more.

What mental health services does Aetna cover?

Therapy covered by Aetna includes coverage of many mental health conditions as part of its mental health benefits. Working with Charlie Health, Aetna generally provides virtual therapy coverage for common mental health conditions such as:

  • Depression
  • Anxiety
  • Bipolar disorder
  • PTSD
  • OCD
  • Substance use disorders
  • ADHD
  • Stress-related disorders

Fill out our quick online form to learn more about your specific plan’s coverage and benefits.

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