Read Our 2023 Annual Outcomes Report

Virtual Therapy Covered by UnitedHealthcare

Logo for UnitedHealthcare
Logo for UnitedHealthcare

Your copay could be as low as

$0

Average UnitedHealthcare member copay

$35

Reach out to our team to verify your coverage today

How we work with UnitedHealthcare

Therapy covered by United includes personalized and comprehensive mental health benefits, including Charlie Health’s virtual treatment programs and virtual IOP designed to address individual needs. By enrolling in Charlie Health’s treatment program, UHC members gain access to effective treatment for high acuity mental health issues. UnitedHealthcare’s commitment to mental health – in partnership with Charlie Health – emphasizes the importance of virtual therapy as a crucial element in their healthcare offerings, with policies prioritizing its coverage to members nationwide.

What is Charlie Health?

Charlie Health is the leading provider of virtual high acuity mental healthcare, including virtual IOP, for young people.

Our treatment programs include:

Curated peer groups

Individual therapy

Family therapy

Wraparound care services

Medication management*

Psychiatric services*

*Services provided as needed and where available

We specialize in treating high acuity mental health conditions with hyper-personalized, comprehensive care.

Life-saving mental health treatment when you need it most

Young people in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.

Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.

Immediate Access

Get started with Charlie Health in as little as 24 hours

Flexible Scheduling

Morning, afternoon, and evening options on Mon-Sat

Exceptional Outcomes

Measured care to optimize the treatment experience

Illustration of teens in online therapy on a computer

130+ million people covered nationwide

How to get started with virtual therapy covered by UnitedHealthcare:

  1. UnitedHealthcare-covered members can call our Admissions Team 24/7 or fill out our online form to learn about their plan’s specific benefits and get started with treatment.
  2. Once we verify your UnitedHealthcare benefits, our Clinical Team will conduct a thorough mental health assessment to create your personalized treatment plan.
  3. UnitedHealthcare members can get started with their personalized treatment plan (which includes curated groups, individual therapy, and family therapy) in as little as 24 hours.

In their words

What our clients say

Young Adult

“I made connections with people who struggle with the same things as me.”

Charlie Health provided me with a place to stop and reflect on my life and mental health like I have never done before. I learned strategies and tools that work for me and I made connections with people who struggle with the same things as me. I would highly recommend their program.

Charlie Health provided me with a place to stop and reflect on my life and mental health like I have never done before. I learned strategies and tools that work for me and I made connections with people who struggle with the same things as me. I would highly recommend their program.

—Samantha C.

Young Adult

“I am still alive because of Charlie Health.”

I didn’t realize how bad I was struggling with my mental health until I joined the Charlie Health program and realized how similar yet distinct my story was to others. Mental Health feels like something that drags you down a lot of the time but with the people from Charlie Health and the support from group therapy, I learned how to better communicate and realized how much I was holding inside and that is how I knew I had found the right place. I can honestly say that although I am not completely done with my mental health journey, I am still alive because of Charlie Health and feel like life is a lot more worth living.

I didn’t realize how bad I was struggling with my mental health until I joined the Charlie Health program and realized how similar yet distinct my story was to others. Mental Health feels like something that drags you down a lot of the time but with the people from Charlie Health and the support from group therapy, I learned how to better communicate and realized how much I was holding inside and that is how I knew I had found the right place. I can honestly say that although I am not completely done with my mental health journey, I am still alive because of Charlie Health and feel like life is a lot more worth living.

—Sarah L.

Teen

“I know now that I can love myself.”

Before I was in Charlie Health, I struggled with really bad anxiety and on-and-off depression. But throughout treatment, sharing with other people my age in group made me realize a lot. I know now that I can love myself even if others don’t and that I don’t have to be scared of everything. I really appreciate everyone who has helped me here at Charlie Health.

Before I was in Charlie Health, I struggled with really bad anxiety and on-and-off depression. But throughout treatment, sharing with other people my age in group made me realize a lot. I know now that I can love myself even if others don’t and that I don’t have to be scared of everything. I really appreciate everyone who has helped me here at Charlie Health.

—Charlie Health Alum

89%

of clients reported improvements in self-harm

92%

of clients reported improvements in symptoms associated with anxiety

95%

of clients reported improvements in symptoms associated with depression

Frequently asked questions

Does UnitedHealthcare cover online therapy?

Yes, UnitedHealthcare covers online therapy, including Charlie Health’s virtual IOP and other treatment programs.

Does UnitedHealthcare cover depression?

Yes, therapy covered by UnitedHealthcare includes treatment for depression. Charlie Health’s personalized therapy services take a comprehensive approach to depression treatment, with virtual access allowing you to manage your depression symptoms and heal from home. For specific questions regarding your UnitedHealthcare plan, fill out our quick online form to connect with our team and learn more.

Does UnitedHealthcare cover PTSD?

Yes, therapy covered by UnitedHealthcare includes treatment for PTSD and other mental health conditions associated with trauma. Charlie Health’s personalized therapy services take a compassionate and trauma-informed approach to PTSD treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your UHC plan’s coverage of PTSD, fill out our quick online form to connect with our team and learn more.

Does UnitedHealthcare cover anxiety?

Yes, therapy covered by UnitedHealthcare includes treatment for anxiety and related disorders, such as panic disorder, agoraphobia, and social anxiety. Charlie Health’s personalized therapy services take an evidence-based, comprehensive approach to anxiety treatment, with virtual access allowing you to manage your symptoms and heal from home. For specific questions regarding your UnitedHealthcare plan’s coverage of anxiety, fill out our quick online form to connect with our team and learn more.

What mental health services does UnitedHealthcare cover?

Therapy covered by UnitedHealthcare includes coverage of many mental health conditions as part of its mental health benefits. Working with Charlie Health, UnitedHealthcare generally provides virtual therapy coverage for common mental health conditions such as:

  • Depression
  • Anxiety
  • Bipolar disorder
  • PTSD
  • OCD
  • Substance use disorders
  • ADHD
  • Stress-related disorders

Fill out our quick online form to learn more about your specific plan’s coverage and benefits.

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