Virtual Therapy Covered by Humana

Blue sky behind session cost cards

Average Humana member pays

$0

per session

Humana coverage for virtual IOP

Humana’s insurance policies, where accepted, provide extensive mental health benefits, including customized therapy services tailored to individual needs. When enrolling in Charlie Health’s treatment program, including our virtual IOP, members gain access to personalized behavioral health services. This comprehensive coverage ensures

Humana members receive the essential treatment for their mental well-being. Humana’s commitment to mental health highlights the importance of virtual therapy as a crucial aspect of their healthcare experience, with policies that prioritize its coverage to enhance overall well-being.

Our programs

A program for everyone

For 6-12 weeks, our virtual IOP meets clients exactly where they are, no matter what they're going through.

  • Adult in the virtual IOP program
    Adults (18-64)
  • Teen in the virtual IOP program
    Teens (12-18)
  • Child in the virtual IOP program
    Kids (8-11)

Our services

What clients can expect

10+ hours of personalized care delivered virtually by a single treatment team.

  • Group sessions

    Guided sessions with peers facing similar challenges, three times a week.

  • Individual therapy

    Weekly one-on-one sessions with a licensed therapist.

  • Family therapy

    Sessions that help families communicate and heal together.

  • Psychiatry

    Medication management and ongoing support from our psychiatric providers.

Wraparound services

  • Care Coaches
  • Discharge planning
  • At-home drug testing (SUD)*
  • Medication-assisted treatment (MAT)*
  • 24/7 crisis line
  • Alumni Program
  • Recovery Coaches*
  • Care Experience Specialists

*Availability depends on location and clinical need.

Client starting treatment

Three steps to start treatment using your coverage

Here’s how to begin virtual IOP with your Humana plan:

  • Contact our admissions team. Call 24/7 or fill out our online form to learn what your plan covers and what to expect next.

  • Complete your assessment. Once we verify your benefits, our Clinical Admissions Team conducts a thorough behavioral health assessment to build your personalized treatment plan.

  • Start treatment in as little as 24 hours. Your plan combines individual therapy, curated groups, and family therapy to support healing of the whole person.

From our alumni

Care by the
numbers

When you refer someone to Charlie Health, you can trust they're in good hands.

Explore our outcomes
  • 87%

    of clients who reported moderate to severe depression at intake saw improvements in depression symptoms at discharge

  • 86%

    of clients who reported moderate to severe anxiety at intake saw improvements in anxiety symptoms at discharge

  • 95%

    of clients surveyed avoided HLOC readmission from intake through six months post-discharge

FAQs

Your questions answered

Comprehensive, personalized therapy from home.