Online therapy in Buffalo
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Buffalo
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“It helped because I didn't feel so alone in group.”
I was having really bad suicidal ideation before I got to Charlie Health and then I attempted suicide and then my school offered Charlie Health to me and I joined. I started in group sessions first and then I got in individual therapy and then I got into family therapy. It helped because I didn't feel so alone in group and I got to talk to them about what was going on in my school life and my home life. And then I got to talk to my individual therapist about the things that happened and we talked through it. Then I went to family therapy and built a relationship with my dad and I built a better relationship with my mom and sister.
—Charlie Health Alum
“If someone is considering Charlie Health, it is more than worth it.”
This was an amazing experience -- the people are kind, the group facilitators are amazing to talk to, and the individual therapists are good. It made me more confident in who I am and I started the process of learning how to communicate to new folk. These nine weeks were amazing, especially after going about a year with minimal human interaction. If someone is considering Charlie Health, it is more than worth it.
—Jaden Quayle
“I have flourished here.”
Following the death of my father, I couldn't find it in myself to leave my home or connect with the people I loved. I learned here that there are people in our lives who are considered roots; people who are such a part of your existence that they provide nourishment. My dad was my root, and he still is. But even when a tree falls, the root may remain. I've practiced mindfulness, journaled, created, and cried to the point of watering my root and feeding myself from it. I have flourished here and take the wisdom of my father and these experiences with me. Additionally, I've faced past traumas and expressed words in a way I never thought possible. I'm not perfect, but I couldn't be more pleased with the work and effort I've put in and the support I've received.
—Sunny B.
