Online therapy in Buffalo

One in five New Yorkers experiences mental illness in a given year.

In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.

What is IOP?

Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.

The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.

Curated groups

By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.

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Individual therapy

One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.

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Family therapy

The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.

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Who is IOP for?

People with ongoing mental health issues or in a mental health crisis

IOP is designed for individuals who need more treatment andsupport than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.

Life-saving mental health treatment when you need it most

People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.

Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.

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Immediate Access

Get started with Charlie Health in as little as 24 hours

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Flexible Scheduling

Morning, afternoon, and evening options on Mon-Sat

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Exceptional Outcomes

Measured care to optimize the treatment experience

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In their words

What our clients say

“Charlie Health succeeded where other programs failed me.”

Charlie Health provided me with an invaluable sense of safety and community as an LGBT+ person. It is so hard for people to seek mental health treatment to begin with and being a part of marginalized communities can make that even more difficult. Charlie Health succeeded where other programs failed me in making me feel safe and secure in my identity, and with connecting me with other people who shared my identities and struggles and could really empathize and provide helpful feedback.

—Emily B.

“Charlie Health was quick to get me into the program.”

I was in a dark place when I started Charlie Health. I was either going into a hospital or going to die. Charlie Health was quick to get me into the program and made sure I had the backing and support I needed right away. I was able to advocate with work about my needs with my primary therapist's support. Everyone in groups were so nice and helpful.I loved connecting with people going through struggles like mine.

—Bree D.

“The group really gave me validation and helped encourage me.”

I came to Charlie Health via a referral from previous care. What I noticed in my past treatment is that there are people coming in for all sorts of different reasons. At Charlie Health, I was placed in a group that I was much more easily able to relate to. The group really gave me validation and helped encourage me to take the steps I needed for my mental health. Also in my previous treatment, I didn’t have individual therapy, so coming to Charlie Health, the combination of encouragement from group members and the trauma-processing in individual therapy helped me get to a much better point in my recovery journey.

—David T.

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