Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment andsupport than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
Groups became something I looked forward to. It was really helpful and gave me a safe space to talk about things I felt like I couldn't talk about anywhere else.
—Charlie Health Alum
“I left the program feeling like I was not alone and my feelings mattered.”
This was my first ever mental health therapy, and I couldn't be more grateful that it was Charlie Health (CH). I was skeptical and anxious, but I loved it and 100% recommend it. I recommended CH to anyone struggling with postpartum depression because the therapist and group facilitators are very understanding and approachable. The bond I formed with my group is amazing. We all formed lifelong friendships, and they became my safe haven. I couldn't thank CH enough because they paired me with the perfect group and made my mental health journey comfortable and relatable. I left the program feeling like I was not alone and my feelings mattered. Thank you, CH.
—Cleotilde A.
“The skills that I learned saved my life. .”
My depression started really young, when I was 4 or 5 years old. I’ve dealt with so much since then—childhood sexual trauma, an eating disorder and then substance abuse. I flunked out of school and went on medical leave to find treatment. Charlie Health was the first thing I found. It’s given me the emotional maturity to handle hard things and I’ve gotten more emotional regulation, which is something I wish I had my entire life. The skills that I learned saved my life—my stressors are still there but how I react is completely different. It feels so good to have agency over my emotions. That's something I’ve never felt before.
—Demi G.
