Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“The group sessions helped me see that I'm not alone.”
Charlie Health was very beneficial to me. The group sessions helped me see that I’m not alone. Hearing others' experiences and stories helped me talk about my own. My primary therapist was so helpful. She always had strategies for me to try, and a lot have worked.
—Tiya W.
“Charlie Health really helped me find myself.”
Charlie Health changed my life. I've struggled with grief and mental health for a while. Charlie Health really helped me find myself and stop burying my feelings. I didn't know what to do after losing my baby; I didn't know how to continue to be a mom to my girls or a partner. However, I learned to navigate my feelings and emotions, have fewer panic attacks, and be happy even in bad moments. Thank you, Charlie Health. This is only the beginning, and I can't wait to continue to grow.
—Imani F.
“You're never alone.”
I know times are difficult, and you may not have much hope, but when you really do give it your best, even if you don't, you truly get such awesome results! Always remember, even though I don't know whoever is going to be reading this, Mylo loves you, and he'll always be here to support you. Especially if you're someone who is LGBTQIA+ or Neurodivergent, just know that I will ALWAYSSS and FOREEVERRR fight for our rights! You deserve the space and equal opportunity to express yourself, your identity, your sexuality, your experiences, your personality, and other aspects of yourself and your mind however you so please. This is YOUR space, make the most of it :3 you got this homie! I believe in you; remember, you're always valid, no matter what. You are YOU, and that makes you pretty dang swag. I love you, and I'm for sure that there are people out there who feel similar, if not the same, but even if it doesn't feel like that, please reach out to your resources! You're never alone; there are people out there who will support and accept you for who you genuinely are; I know I do!
—Mylo S.
