Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“Charlie health gave me great resources to get myself out of a really dark place.”
Charlie health gave me great resources to get myself out of a really dark place. They guided me through what areas to practice and gave techniques on how to do so. It was also a great experience getting to listen to others in group and get to learn from their experiences. I was very happy with how well they helped me find the right treatment plan and group for me to best succeed.
—Molly T.
“I was able to see what it was that made life worth living.”
Charlie Health provided me with the tools that I needed to overcome my depression and finally start enjoying life again. If felt as if a sheet had been removed from my vision, and I was able to see what it was that made life worth living!
—Rory C.
“I am so happy I gave it a chance.”
I had reached a point in my life where something had to give. I was either going to succumb to my trauma and depression or need to go to an inpatient facility. I found Charlie Health through the military and was scared at first and wasn’t sure it would help, but I am so happy I gave it a chance. My husband and immediate family have noticed a significant difference in my countenance and behaviors. I am lighter and happier. I can be faced with stress and not be overwhelmed by it. I now have a clean and healthy slate to begin handling my trauma. I will recommend the CBT groups to everyone. My family will forever be changed by the generational traumas I have worked on breaking. My children will get to have a whole mother who is not weighed down by her grief, depression, or anxiety. My husband now has a partner who can communicate, and we will continue to cultivate a healthy and loving friendship and marriage.
—Tressa J.
