Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“I am in such a better place now that I have gone through the program.”
At first, I wasn't sure about Charlie Health. I didn't connect with the first group I was put into, but once I got switched to another group, everything was much better. Although some days were harder than others, Charlie Health has significantly helped me manage my depression and cope with my miscarriage. I am in such a better place now that I have gone through the program. I would highly recommend Charlie Health to anyone who is struggling.
—Dominique W.
“I discovered a lot about myself.”
I was hesitant about a virtual program at first, but I ended up connecting with my group members a lot more than I expected. My group facilitators were fantastic as well, and this program helped me find a little bit more stability in my life. I discovered a lot about myself and my mental health diagnoses.
—Charlie Health Alum
“Charlie Health truly saved my life.”
Charlie Health truly saved my life. I have made so much progress these past twelve weeks. I wouldn't have been able to do it without being admitted into this IOP. Thank you everyone.
—Krista H.
