Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“The light is back in my life.”
I came into CH not knowing who I was. I was heartbroken and not doing well mentally and physically. I didn't have anyone in my life who saw or heard me in this way. I see the changes within myself. The light is back in my life. I was able to process 22 years of trauma in a safe space. I met so many amazing people. My light is back. I'm seeing my worth within myself. I have had the most amazing 4 months in CH. I feel a night and day difference in my life. I'm feeling happier and healthier; I feel worthy of everything and more. Thank you so much for this amazing program. It has made a huge difference in my life.
—Jenny L.
“It has truly helped me in so many ways that I can't even explain.”
I was mentally abused and severely neglected for many years. I went through so much therapy and ended up in a mental hospital. I came out and joined Charlie Health which has helped me tremendously. I am so thankful for this program, and it has truly helped me in so many ways that I can't even explain.
—Brooklyn C.
“Charlie Health gave me the space I needed to develop coping skills that I can use and apply in everyday situations.”
Four months ago, I was in the darkest place that I've ever been in. I was struggling with my job, and the constant stress was causing me to experience the worst decline in my mental health that I've ever had. It was bad enough that I needed to go to the hospital for a few days. Since being discharged, I left my job as a hospital nurse, I started intensive outpatient therapy, and I finally made time to take care of myself. Charlie Health gave me the space I needed to develop coping skills that I can use and apply in everyday situations. I was able to process aloud with my individual therapist and with others who are going through similar experiences. Now, I have a job that I finally feel will provide me with the balance that I was missing in my previous job.
—Emma H.
