Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“Charlie Health genuinely saved my life when I thought I was going to snap, and gave my daughter her mommy back.”
When I came to Charlie Health, my mental health was so incredibly low. I had been searching for therapy for three years that would be compatible with my insurance and I was coming up with absolutely nothing which was so disheartening because I knew I desperately needed help. I was telling my family that I was considering checking into a mental health care facility because I knew if I didn't get help soon it would be very bad for me; I could feel my control slipping and I was struggling more and more. And then I found Charlie Health. They had me in therapy within a week and they knew all the group therapies that I needed. I had the most amazing and supportive therapist, and my psychiatrists and coordinators were so amazing and helpful. Charlie Health genuinely saved my life when I thought I was going to snap, and gave my daughter her mommy back.
—Rebecca J.
“I started to open up and realized that I wasn’t alone.”
Right before I came to Charlie Health, I was depressed and had just gotten out of the mental hospital. When I joined Charlie Health, I was upset because I was being forced to do this therapy, so I didn’t really participate. After a few days, I realized that I had to spend so much time here anyway, so I might as well just do it and get something out of it. So I started to open up and realized that I wasn’t alone. I eventually learned the things I needed to learn and got lots of positive and helpful feedback from group members and group facilitators. I met lots of people who could relate to me, and people that I could relate to, which really did help me on my journey. I met great group facilitators who helped me get through this process and made it more enjoyable to be here!
—Haylee D.
“I have never encountered such involved and compassionate care.”
I joined Charlie Health after a failed attempt to seek help from a local Emergency Department. I felt worthless and hopeless, like my family and friends would be better off without me. But at Charlie Health, for the first time in my life, I was provided with the skills I need to not only combat these big feelings, but to challenge them and change the way I perceive myself and the world around me. Charlie Health introduced me to the term “C-PTSD” and the results of working through my complex trauma have been incredible. I’ve been in and out of therapy for 15 years, and I have never encountered such involved and compassionate care from a team of professionals. Thank you, CH & teams!
—Camila B.
