Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“The light is back in my life.”
I came into CH not knowing who I was. I was heartbroken and not doing well mentally and physically. I didn't have anyone in my life who saw or heard me in this way. I see the changes within myself. The light is back in my life. I was able to process 22 years of trauma in a safe space. I met so many amazing people. My light is back. I'm seeing my worth within myself. I have had the most amazing 4 months in CH. I feel a night and day difference in my life. I'm feeling happier and healthier; I feel worthy of everything and more. Thank you so much for this amazing program. It has made a huge difference in my life.
—Jenny L.
When I joined Charlie Health, I was at a very low point. Charlie Health probably saved my life. The group experience was very impactful. It’s the common support and common ground that we all have. Even if we don’t all have the same traumas, we may have gone through something similar and have advice for each other. I think it’s a beautiful thing. After joining Charlie Health, I finally quit my job and started pursuing something I genuinely have a passion in.
—Destiny A.
“The Charlie Health environment is extremely supportive.”
I remember one session, I was struggling with saying something because it was about how I have harmed someone before. I might have accidentally worded it as something that I was a victim of, but then I reclarified it. I was so terrified of the response I would recieve because a lot of people in this group had experienced a lot of bad things in their life at the hands of others. Instead, I was met with love, because I was able to admit that I was wrong and tell the truth of the situation. I know many sessions where someone felt as if they were alone and then others in the group talked about how they went through the same thing or that things will get better. If anything, the Charlie Health environment is extremely supportive, and one that I think would be great for anyone.
—Nathan B.
