Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“ I'd recommend this to anyone and everyone struggling with anything in daily life or needing support for any issues.”
I have been struggling with my mental health issues for 20+ years with no luck from counseling and therapists. It took finding the right program that I truly needed to help overcome my problems such as my endless years of trauma, depression, BPD, and much more. This program helped me in more ways than one. And I couldn't be any happier and more grateful for their help and support. They helped me to heal and realize things I never did before. I could actually see myself improving and healing for the first time in my life. This program and its people saved me and my life more than once. I'd recommend this to anyone and everyone struggling with anything in daily life or needing support for any issues including mental and physical. Thank you so much Charlie health you're my savior.
—Madeline P.
“Going to group and individual sessions provided consistency and care when I desperately needed it.”
When I started going to group sessions at Charlie Health, I didn't think anything was going to change. I have always struggled with mental health and figured that was just how my life was going to go. However, I am happy to say that it has changed my life for the better. Going to group and individual sessions provided consistency and care when I desperately needed it. I appreciate everything I have learned while attending this program. It showed me that committing to yourself is worth it. We can find the time for ourselves if we look for it. We deserve to heal, and we do heal. Charlie Health is a major supporter and catalyst for healing. I appreciate the time I have had, all my group mates, and every facilitator I have met.
—Charlie Health Alum
“Charlie Health made me feel like I wasn't alone.”
I have struggled with more in my life than I think anyone ever should, and sometimes my story feels like a bad supervillain's backstory, as opposed to mine. I have kept so many things hidden from people in my life for my whole life, and almost no one knows everything about me and my past. But the people at Charlie Health made me feel like I wasn't alone. Both the staff and the other group members made me feel like I wasn't an alien--I felt like I was human with them. This program is amazing, and we need to have more programs for mental health like this one. Amazing place, with amazing people all around.
—Gloria M.
