Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“I finally feel like I can breathe.”
I have been struggling with PTSD and anxiety my whole life. I have been working so hard to better myself and I finally feel like I can breathe. I had undiagnosed autism when I got here, and the diagnosis literally changed my life for the better because so many things were answered and my life makes sense thanks to CH.
—Charlie Health Alum
“They made me understand that I'm not alone.”
Absolutely loved every group member I met here. They made me understand that I wasn't alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay - even if you don't believe it right now.
—Charlie Health Alum
“You guys really made going to therapy easy for me.”
Charlie Health has been wonderful! You guys really made going to therapy easy for me. I needed that and so do many others! It was refreshing to find such ease and lack of barriers to receive care! And It is so nice to know that post-treatment, I can attend the alumni groups. This is wonderful work! You all are angles! Thank you to everyone at Charlie Health and those I got the opportunity to be in group with and befriend! Much peace and love to you all and to all whom are beginning this journey! I wish you all my best!:)
—Olivia P.
