Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“I was recommended Charlie Health and was very hesitant at first due to my trust issues, but once I started, my opinion quickly changed.”
I discovered Charlie Health by being admitted to the hospital after visiting the ER for heart pain due to anxiety. I was recommended Charlie Health and was very hesitant at first due to my trust issues, but once I started, my opinion quickly changed. I was able to get help for my anxiety and depression, and when I finished 12 weeks of the program, I felt great, although I would miss the friends I had made in the group since everyone was super nice. I was less anxious and stressed. I encourage anyone struggling with anxiety, depression, stress, etc., to give Charlie Health a shot, even if it’s your first time doing therapy. It’ll help you out in the long run.
—Ian Singleton
“It has honestly been a lifesaver...I love it here.”
I was unsure if I wanted to go back to therapy, but I knew I needed it as my social anxiety was going haywire almost every single day and my depression was getting worse. I couldn't find a therapist within my city that had availability or took my insurance, but then my psychiatrist suggested Charlie Health. I figured out they could help me and work around my schedule at work and school. It has honestly been a lifesaver and I am so happy that I continued with the process of showing up and working through my struggles within group and individual therapy sessions. I love it here, and if I ever need to come back, I will.
—Jazmyn S.T.
I came into Charlie Health during a tough time in my life, and it really helped me get back on the right track and feel supported while I did.
—Charlie Health Alum
