Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“Charlie Health made me feel like I wasn't alone.”
I have struggled with more in my life than I think anyone ever should, and sometimes my story feels like a bad supervillain's backstory, as opposed to mine. I have kept so many things hidden from people in my life for my whole life, and almost no one knows everything about me and my past. But the people at Charlie Health made me feel like I wasn't alone. Both the staff and the other group members made me feel like I wasn't an alien--I felt like I was human with them. This program is amazing, and we need to have more programs for mental health like this one. Amazing place, with amazing people all around.
—Gloria M.
“They got me into orientation and group sessions within 2 days of my initial contact with them.”
I came into Charlie Health on the rebound of another major breakdown in my mental health because of a variety of difficulties in my life. After 6 months of roadblock after roadblock trying to get into an outpatient program, I finally found Charlie Health, and they got me into orientation and group sessions within 2 days of my initial contact with them, which was bewildering after 6 months of struggle! I was initially assigned to a trauma-focused group, which was a wonderful experience, but for my own goals in the program, I chose to switch to the skills-focused group. I loved both of the groups I was in, and we all formed a bond and a small community pretty immediately. The support and companionship I received from my group over the weeks was invaluable. That, paired with the wonderful individual therapist I've had and a psychiatrist who was very supportive of and focused on my goals, made this program a WONDERFUL experience for me. Everyone in my life has told me how much brighter and more present I seem now, and I also feel that positivity about myself!
—Samantha M.
“I’ve gotten to a point where I can live again.”
When I came to Charlie Health, I was in a bad place and so depressed, but every week, I felt better and better, and I’ve gotten to a point where I can live again. It brought me back to life.
—Adrianna I.
