Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“I felt lost and broken when I arrived, but after coming out of the program, I feel I can work towards the best version of myself.”
Coming to Charlie Health helped me feel more open to sharing my story and listening to other stories of hardship and mental health struggles with an open mind. I now feel more confident regulating my emotions and seeking support when needed. I felt lost and broken when I arrived, but after coming out of the program, I feel I can work towards the best version of myself.
—Zoe Z.
“If it wasn’t for Charlie Health, I know I wouldn’t be here today.”
I was very skeptical about starting Charlie Health. I was unsure about a group setting, the number of hours I had to commit to, and it being virtual. It took me some time to open up, but it was life-changing once I got comfortable. I had to put in a lot of work to get to where I am now, but if it wasn’t for Charlie Health, I know I wouldn’t be here today. I was lucky enough to work with Brookie; she is the best facilitator, and I wish I could still work with her after discharge. She helped make my experience amazing. Fourteen weeks ago, I didn’t think I would be here to write this testimonial, but thanks to Charlie Health, I am. I would recommend this program to anyone, no matter what you are going through or have been through. There is a place for everyone here.
—Baylee V.
“ I was able to get quality care and experience many groups from the comfort of my home with my cat, my emotional support animal, and that made all the difference.”
Charlie Health has changed my life for the better. I was able to get quality care and experience many groups from the comfort of my home with my cat, my emotional support animal, and that made all the difference. Every facilitator was passionate and knowledgeable about the curriculum, which was also very helpful.
—Maitho S.
