Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“If someone is considering Charlie Health, it is more than worth it.”
This was an amazing experience -- the people are kind, the group facilitators are amazing to talk to, and the individual therapists are good. It made me more confident in who I am and I started the process of learning how to communicate to new folk. These nine weeks were amazing, especially after going about a year with minimal human interaction. If someone is considering Charlie Health, it is more than worth it.
—Jaden Quayle
“The best thing that's ever happened to me.”
Charlie Health saved and changed my life. Where I live it's so hard to find a group IOP. I found Charlie Health by accident and it is the best thing that's ever happened to me. My group facilitators are hands down the best!
—Charlie Health Alum
“I am extremely grateful I was able to do this program and I feel it has been incredibly beneficial to my progress.”
I went into Charlie Health struggling with self-harm, severe chronic suicidal ideation, and unsure of my gender identity. Through the program and support in groups, I have been clean from self-harm, seen a decrease in suicidal ideation, and realized my gender identity with a lot of support. I am extremely grateful I was able to do this program and I feel it has been incredibly beneficial to my progress in getting better.
—Charlie Health Alum
