Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“I wasn't sure what to expect, but I was hopeful it would help. And help it did.”
I knew that I needed therapy, but I didn't really know where to start. When my doctor referred me to Charlie Health, I wasn't sure what to expect, but I was hopeful it would help. And help it did! While its focus isn't on any specialty and more on generally coping with life and relationships, I needed that groundwork to help me heal further. I feel much more balanced and grounded than before being part of CH. It may seem like a lot to do each week (and sometimes it is), but having that kind of atmosphere and routine for this program is so important and worth it. Everyone is so nice and helpful, and you'll never feel alone when you join your therapy group, even if you feel that way everywhere else.
—Ashton W.
“I plan to bring this newfound confidence into the rest of my life using the skills I've learned.”
I knew that I needed longer-term help than a short hospital stay could provide. I then found Charlie Health, whose virtual groups really appealed to me, given my current work and home life. From the first group session I attended, I connected with people, made a few real friends even, and was able to focus on my growth knowing I could open up to people who really understood me. I got out of my shell. I plan to bring this newfound confidence into the rest of my life using the skills I've learned and remembering the growing support network I've made. Thank you, Charlie Health, for everything that you do.
—Morgan S.
Charlie health has been so great for my mental health and I have really grown during these months. Virtual group therapy like this has been the best thing to have happened to me, thank you.
—Samantha L.
