Online therapy in Rochester

One in five New Yorkers experiences mental illness in a given year.

In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.

What is IOP?

Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.

The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.

Curated groups

By bringing young people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.

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Individual therapy

One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.

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Family therapy

The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.

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Who is IOP for?

Young people with ongoing mental health issues or in a mental health crisis:

IOP is designed for individuals who need more treatment andsupport than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.

Life-saving mental health treatment when you need it most

Young people in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.

Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.

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Immediate Access

Get started with Charlie Health in as little as 24 hours

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Flexible Scheduling

Morning, afternoon, and evening options on Mon-Sat

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Exceptional Outcomes

Measured care to optimize the treatment experience

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In their words

What our clients say

“I'm in such a better place now than when I first began.”

Charlie Health helped me in ways I never thought possible. The group facilitators were connected and empathetic and I could tell that they were there to support me every step of the way. I'm in such a better place now than when I first began and I am so grateful to everything they have done to help me get to this place.

—Charlie Health Alum

“My therapist was the best.”

The people here are super nice and easy to open up to. My therapist was the best, she's really kind and it's so easy to talk to her.

—Charlie Health Alum

“They made me understand that I'm not alone.”

Absolutely loved every group member I met here. They made me understand that I wasn't alone and that I am worthy. I will remember them for the rest of my life. I could not have walked out of my severe depressive episode without them. To whoever is reading this: you and your pain are not alone in this world. There are people who share them. You will be okay - even if you don't believe it right now.

—Charlie Health Alum

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