Online therapy in Rochester
One in five New Yorkers experiences mental illness in a given year.
In New York, 92% of Charlie Health clients with severe depression saw improvements in their symptoms.
What is IOP?
Intensive outpatient programming (IOP) is a level of behavioral healthcare that is typically more structured and intensive than traditional weekly therapy.
The goal of IOP is to provide individuals with the support and treatment they need to manage their mental health issues and achieve lasting recovery, while still allowing them to maintain their daily routines and responsibilities.
Curated groups
By bringing people with similar mental health challenges together, we’re able to create group environments where clients can learn how to build connections and foster long-term healing.
Individual therapy
One-on-one connections are critical to the IOP model, which is why each client’s unique treatment plan includes a primary therapist for weekly individual sessions.
Family therapy
The #1 predictor of success in IOP is family involvement. Our virtual intensive outpatient program’s family therapy component teaches communication and coping skills to create a more supportive home environment both during and after treatment.
Who is IOP for?
People with ongoing mental health issues or in a mental health crisis
IOP is designed for individuals who need more treatment and support than can be provided through once-weekly therapy, but who do not require the level of care provided through residential or inpatient treatment.
The top mental health conditions we treat in Rochester
Life-saving mental health treatment when you need it most
People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions.
Our treatment programs, including our virtual Intensive Outpatient Program (IOP), combine personalized care with peer connection to foster long-term healing.
Immediate Access
Get started with Charlie Health in as little as 24 hours
Flexible Scheduling
Morning, afternoon, and evening options on Mon-Sat
Exceptional Outcomes
Measured care to optimize the treatment experience
We proudly partner with many major insurance providers, including commercial, Medicaid, and TRICARE
In their words
What our clients say
“Every bit of it is so worth it.”
"I've been struggling with depression and my mental health for about ten years. I've been in four different inpatient facilities; my most recent therapist said she hadn't seen any improvement and was giving up on me as a client. I was in the psychiatric hospital for a week before being discharged, and part of my discharge plan was to attend Charlie Health. I was hesitant at first, I had always been told to avoid online therapy, just because it lacked the connection that in-person experiences had, but I live in a rural area, and the opportunity to connect with other people of the LGBTQ+ community who were struggling with the same experiences I was sounded too good to pass up. Charlie Health's group therapy has helped me in so many ways. Not just with getting to meet people in the same community as me, even though that alone is amazing and an experience that should be treasured on its own. The group facilitators are all experienced and have their own stories to tell, and their own expertise to share. Every client that comes through has their own unique story, their own unique perspective on the world, their own unique identity that you get to learn. Hearing these stories, learning from these people - you don't realize it at first, but it's all part of the process. Every bit of it is so worth it."
—Tobias M.
“I felt comforted knowing I had supportive people who care enough to push you forward while also being understanding of others.”
Charlie Health is a great place to go if you are looking for support. During my experience, I felt comforted knowing I had supportive people who care enough to push you forward while also being understanding of others. I worked with Angelica, my therapist, and she was great at supporting me through some mental health issues and being there in times of need. I highly recommend meeting with her if you are looking for support yourself. 9/10 would definitely recommend to anyone.
—Kyle A.
“This experience was definitely life-changing.”
I entered Charlie Health after I was inpatient at a psychiatric hospital for 8 days. I had thoughts of hurting myself and wanting my life to simply end. At first in Charlie Health, I was closed off and didn’t want to be there. Then I started to open up and I was very much satisfied with how kindly I was treated. I felt at home. I started talking a lot more with the people that were in my group and felt instantly connected with everyone. The group facilitators made it very safe and calm and would always help me and everyone else who needed anything. This experience was definitely life-changing. I have learned so much and so many different ways to cope with everything I fight on a daily basis. I am honestly so blessed that I was able to be the client of all of you, thank you so much!
—Charlie Health Alum
