An intensive outpatient program (IOP) is a structured level of care that provides more support than traditional weekly therapy — without requiring a residential stay. Charlie Health’s virtual IOP includes individual therapy, group sessions, and family therapy over a 9- to 12-week program. Sessions are held online so you can receive intensive outpatient treatment from home.

Our virtual IOP is designed for people ages 8–64 dealing with serious mental health challenges — including depression, anxiety, trauma, self-harm, substance use, OCD, and more. Whether you’re a child, teen, young adult, or adult, our program matches you with peers and clinicians who understand your experience.

Yes. Compulsive sexual behavior is a recognized clinical concern and often co-occurs with depression, anxiety, trauma, and ADHD. Our licensed clinical team treats it with an evidence-based approach — the same one we use for other behavioral health conditions.

Yes. Family therapy is a core part of Charlie Health’s virtual IOP. Sex addiction often affects the people closest to you, and involving partners or family members in treatment — when appropriate and with the client’s consent — can support both recovery and relationship repair.

Yes. Charlie Health follows full HIPAA confidentiality standards. Insurance claims use standard clinical codes and do not specify the nature of your treatment on an Explanation of Benefits. If you have specific privacy questions, our Admissions Team can walk you through what your insurance will and won’t see.

Our virtual IOP includes three group sessions and one therapy session per week, with flexible scheduling options including morning, afternoon, and evening time slots. Group sessions are typically three hours, and we offer scheduling that works around school, work, and other commitments.

We are in-network with most major insurance plans, including:
Cigna
Blue Cross Blue Shield
Aetna
Anthem
Humana
TRICARE
Medicaid (in select states)
UnitedHealthcare
And more
To verify your insurance, reach out to our Admissions Team.

Most clients can begin their intensive outpatient program within 24 hours of completing our clinical intake assessment. We work quickly to verify insurance and match you with the right clinical team and peer group — no waitlists, no matter where you live.

We accept Medicaid in states where IOP is covered. To learn more about Medicaid coverage in your state, contact our Admissions Team.

Yes, we allow clients to self-pay in select states, and payment plan options are available. Please contact our Admissions Team to learn more.

Being out-of-network shouldn’t stand between you and the care you need. We advocate on your behalf to apply for coverage and minimize your out-of-pocket expenses. Verify your insurance with our Admissions Team to learn more about your options.

Once you begin IOP, Charlie Health will bill your insurance company for all care received. Should we have any problems, a member of our Benefits Team will contact you to gather any additional information needed to process your claims.