An intensive outpatient program (IOP) is a structured level of care that provides more support than traditional weekly therapy — without requiring a residential stay. Charlie Health’s virtual IOP includes individual therapy, group sessions, and family therapy over a 9- to 12-week program. Sessions are held online so you can receive intensive outpatient treatment from home.

Our virtual IOP is designed for people ages 8–64 dealing with serious mental health challenges — including depression, anxiety, trauma, self-harm, substance use, OCD, and more. Whether you’re a child, teen, young adult, or adult, our program matches you with peers and clinicians who understand your experience.

Traditional outpatient therapy is typically one session per week. Charlie Health’s IOP provides multiple sessions per week — including individual therapy, group sessions, and family therapy — for more immersive support. It’s designed for people who need more than weekly outpatient counseling but don’t require inpatient or residential care.

Our virtual IOP includes three group sessions and one therapy session per week, with flexible scheduling options including morning, afternoon, and evening time slots. Group sessions are typically three hours, and we offer scheduling that works around school, work, and other commitments.

We are in-network with most major insurance plans, including:
Cigna
Blue Cross Blue Shield
Aetna
Anthem
Humana
TRICARE
Medicaid (in select states)
UnitedHealthcare
And more
To verify your insurance, reach out to our Admissions Team.

Most clients can begin their intensive outpatient program within 24 hours of completing our clinical intake assessment. We work quickly to verify insurance and match you with the right clinical team and peer group — no waitlists, no matter where you live.

We accept Medicaid in states where IOP is covered. To learn more about Medicaid coverage in your state, contact our Admissions Team.

Yes, we allow clients to self-pay in select states, and payment plan options are available. Please contact our Admissions Team to learn more.

Being out-of-network shouldn’t stand between you and the care you need. We advocate on your behalf to apply for coverage and minimize your out-of-pocket expenses. Verify your insurance with our Admissions Team to learn more about your options.

Once you begin IOP, Charlie Health will bill your insurance company for all care received. Should we have any problems, a member of our Benefits Team will contact you to gather any additional information needed to process your claims.