Virtual teen mental health care,
made for them

Charlie Health is a virtual Intensive Outpatient Program (IOP) that provides more support than weekly therapy — without requiring a residential stay. Our 6-12 week program for teens includes individual therapy, group sessions with peers their age, and family therapy. Sessions are held online so your teen can receive intensive care from home.

We are in-network with most major insurance plans, including:

• UnitedHealthcare
• Cigna
• Blue Cross Blue Shield
• Aetna
• Anthem
• Humana
• TriCare
• Medicaid (in select states)
• And more

To check whether we’re in-network with your plan, visit the insurance section of our intake form. Self-pay is also available in select states, with payment plan options. If Charlie Health is out-of-network with your plan, we’ll advocate on your behalf to apply for coverage and minimize your out-of-pocket expenses.

Our virtual program for teens is designed for adolescents ages 11–17 dealing with serious mental health challenges — including depression, anxiety, trauma, self-harm, addiction, OCD, and more. We match your teen with peers their age and clinicians who specialize in adolescent care. We also offer programs for kids ages 8–10 and adults ages 18–64.

Our program for teens includes three group sessions and one individual therapy session per week, with flexible scheduling options including morning, afternoon, and evening time slots. Family therapy and psychiatry are also available, and we offer scheduling that works around school, sports, and other commitments.

Yes. Family therapy is an important part of how teens heal, and we offer it as an opt-in service alongside your teen’s core program. Our family sessions help parents and caregivers understand what their teen is going through and learn how to support their progress at home.

Most teens can begin treatment within 24 hours of completing the clinical intake assessment. We work quickly to verify insurance and match your teen with the right clinical team and peer group — no waitlists, no matter where you live.

Once your teen begins treatment, Charlie Health will bill your insurance company for all care received. Should we have any problems, a member of our Benefits Team will contact you to gather any additional information needed to process your claims.